Human Resources Officer

Ignite Hospitality Excellence as a Human Resources Officer

At Hilton, we believe that exceptional hospitality begins with the people who bring it to life. As a Human Resources Officer, you will play a pivotal role in shaping the guest experience by ensuring our team members feel valued, supported, and inspired. This is more than a job—it’s an opportunity to contribute to a culture where warmth, integrity, and excellence define every interaction. If you are passionate about fostering a workplace that thrives on teamwork, accountability, and a relentless commitment to service, we invite you to join our dynamic team.

Your Daily Impact: A Blend of Support and Service

As a Human Resources Officer, your responsibilities will extend beyond traditional administrative duties. You will serve as the welcoming face of our HR department, providing front-office support that sets the tone for every guest, applicant, and team member who walks through our doors. Your role will encompass a variety of tasks designed to streamline operations and enhance the guest experience:

• Exceptional Front-Office Support: Greet and assist guests, applicants, and team members with professionalism, courtesy, and efficiency, ensuring their first impression of our organization is nothing short of outstanding.
• Administrative Excellence: Provide robust support to HR department operations through meticulous word processing, data entry, filing, and copying, ensuring all documentation is accurate and up-to-date.
• Seamless Communication Management: Handle incoming and outgoing communications with precision, including phone calls, emails, mail processing, and meeting coordination, to maintain seamless workflows.
• Travel Coordination: Organize and manage travel arrangements for HR department managers, ensuring their journeys are as smooth and stress-free as possible.
• Special Project Collaboration: Contribute to departmental initiatives and ad-hoc assignments, bringing your organizational skills and proactive mindset to drive impactful results.

What We Look For: The Hilton Difference

At Hilton, our Core Values are the foundation of our success. We seek a Human Resources Officer who embodies these principles and is committed to upholding them in every aspect of their work:

• Hospitality: A genuine passion for spreading warmth and creating memorable experiences for others.
• Integrity: A steadfast commitment to doing what is right, even when no one is watching.
• Leadership: The ability to inspire and motivate others through your actions and words.
• Teamwork: A belief that collaboration drives the best outcomes and fosters a positive work environment.
• Ownership: A sense of accountability for your work and a dedication to delivering results.
• Urgency: A focus on the present moment, recognizing that your actions today can create lasting impacts for our guests and team members.

Why Join Hilton? A Culture of Care and Recognition

Hilton is more than a global leader in hospitality—we are a community that celebrates and supports our team members. Our award-winning workplace culture has earned us recognition on the World’s Best Workplaces list by Great Place to Work and Fortune, a testament to our commitment to creating an exceptional environment for our employees. When you join Hilton, you become part of a legacy that spans over a century, where every stay is an opportunity to make a difference.

Our dedication to our team members is reflected in the comprehensive benefits and perks we offer, designed to support you through all of life’s moments:

• Unmatched Travel Perks: Enjoy 110 nights of deeply discounted travel at our world-class hotels through the Go Hilton program, with room rates as low as $40 USD per night.
• Paid Parental Leave: Family is our priority. We provide paid leave for eligible team members, including partners and adoptive parents, ensuring you can focus on what matters most.
• Crisis Concierge: In times of loss, our Crisis Concierge offers compassionate support, serving as a single point of contact for both practical assistance and emotional care.
• Mental Health Resources: Your wellbeing is our top priority. Through our Care for All hub, we provide access to counseling and support services, including free Employee Assistance Programs (EAP) in many countries.

Benefits may vary by location and are subject to the terms and conditions of each program or plan.

A Career That Inspires, A Culture That Cares

Whether you are beginning your career or seeking a new challenge, Hilton offers a supportive environment where growth and development are encouraged. Come for the job, stay for the career, and help us make every stay a little more magical. Explore our Careers Blog to discover why Hilton is more than a great place to stay—it’s a great place to work.