people & Culture Coordinator

About the Role

As a People & Culture Coordinator at Radisson Hotel Group, you will play a pivotal role in fostering a dynamic and supportive work environment while ensuring seamless operational excellence in all People & Culture (P&C) functions. This position is designed for an organized, detail-oriented professional who thrives in a fast-paced environment and is committed to delivering exceptional support to employees and managers alike. You will serve as the backbone of the P&C team, ensuring compliance with company policies, maintaining accurate records, and enhancing employee engagement across the organization.

Key Responsibilities

• Employee Support & Advisory: Act as the first point of contact for employee inquiries, providing timely and professional responses while escalating sensitive or complex matters to the People & Culture Manager as needed.
• Talent Acquisition & Records Management: Manage the candidate database, organize resumes, and support recruitment efforts by ensuring all hiring documentation is up-to-date and compliant with company standards.
• Administrative Excellence: Prepare and process invoices, employment letters, job offers, and other P&C-related documents using approved templates. Maintain meticulous records of employee contracts, government-required documents, and onboarding/offboarding checklists.
• Compliance & Documentation: Ensure all employee files—including contracts, IDs, certificates, and contact details—are complete, accurate, and securely stored. Monitor critical deadlines such as contract expiry dates, ID renewals, and probation periods, and generate monthly reports for the P&C Manager.
• Employee Lifecycle Support: Facilitate seamless onboarding and offboarding processes, ensuring all necessary documentation and clearances are completed in a timely manner. Coordinate with the Government Relations Officer to manage employee-related legal and administrative requirements.
• Attendance & Engagement Initiatives: Monitor attendance records, identify discrepancies, and report concerns to the P&C Manager. Contribute to employee engagement strategies by organizing recognition activities, surveys, and celebrations that foster a positive workplace culture.
• Communication & Collaboration: Draft and distribute internal communications, including announcements, memos, and notices, to keep employees informed and engaged. Collaborate with the cafeteria team to address feedback and ensure a high standard of employee satisfaction.
• Operational Support: Maintain locker records, update employee notice boards, and manage documentation for casual labor companies, including attendance sheets and invoices. Assist with ad-hoc P&C projects and initiatives as assigned by the P&C Manager.

Qualifications & Skills

• Education: Bachelor’s degree or diploma in Human Resources, Business Administration, Hospitality, or a related field.
• Experience: Proven experience in a People & Culture, HR, or administrative role, preferably within the hospitality industry.
• Language Proficiency: Fluent in English, both written and spoken, with strong communication skills.
• Technical Competencies: Proficiency in Microsoft Office, particularly Word and Excel, with a keen eye for detail and accuracy.
• Soft Skills: Exceptional interpersonal abilities, discretion when handling confidential information, and a proactive approach to problem-solving. Ability to work collaboratively across departments and maintain a positive, solution-oriented attitude.
• Cultural Fit: A passion for people development, a commitment to fostering an inclusive workplace, and a willingness to adapt to evolving P&C strategies.

Why Radisson Hotel Group?

Join a globally recognized leader in hospitality, where your contributions will directly impact the success of our teams and guests. Radisson Hotel Group is dedicated to nurturing talent, celebrating diversity, and creating opportunities for professional growth. As part of our team, you will benefit from a supportive work environment, competitive benefits, and the chance to be part of a brand that values Every Moment Matters.