Group, Conference and Events Sales Executive/Agent

Shape Unforgettable Experiences as a Group, Conference and Events Sales Executive/Agent

At Hilton, we believe that exceptional hospitality begins with the people who bring it to life. As a Group, Conference and Events (GCE) Sales Executive/Agent, you will play a pivotal role in crafting memorable experiences that leave a lasting impression on our guests. Your work will not only drive revenue but also foster connections, build loyalty, and elevate the standards of hospitality excellence. If you are passionate about creating moments that matter, this is your opportunity to join a global leader in hospitality and make a meaningful impact every day.

Your Impact: Driving Success Through Exceptional Sales and Service

In this dynamic role, you will be responsible for transforming leads into high-value bookings while ensuring that every interaction reflects Hilton’s commitment to warmth and hospitality. Your daily responsibilities will include:

• Converting Leads into Revenue: Respond to and nurture incoming group and event inquiries with precision, ensuring that each opportunity is maximized to meet and exceed sales targets.
• Strategic Upselling and Conversion: Identify and leverage opportunities to enhance service offerings, driving higher conversion rates and increasing the overall value of each booking.
• Optimizing Event Scheduling: Manage the events calendar with a focus on maximizing yield and space utilization, ensuring that every event is strategically placed for success.
• Building Lasting Client Relationships: Engage with clients to understand their unique needs, fostering trust and loyalty that translates into repeat business and expanded opportunities.
• Leading Impactful Site Visits: Organize and conduct immersive hotel tours and show rounds, showcasing our spaces and services in a way that aligns with client expectations and inspires confidence in their decision to book.
• Ensuring Seamless Event Execution: Oversee the administrative details and smooth handover of booked events, guaranteeing that every logistical aspect is handled with care to ensure flawless on-property delivery.
• Supporting Promotional Initiatives: Collaborate with marketing and sales teams to participate in promotional activities that enhance visibility and attract new GCE business.

What We Look For: The Hilton Difference

At Hilton, our core values are the foundation of everything we do. To thrive in this role, you will embody the qualities that define our culture and drive our success:

• Passion for Hospitality: A genuine enthusiasm for creating exceptional guest experiences and spreading the warmth of hospitality in every interaction.
• Integrity: A commitment to ethical behavior and doing what is right, even when no one is watching.
• Leadership: The ability to inspire and motivate others, fostering a collaborative and high-performing team environment.
• Teamwork: A belief that collective effort drives the best outcomes, and a willingness to support your colleagues in achieving shared goals.
• Ownership: A sense of accountability for your actions and decisions, ensuring that every task is completed with excellence.
• Urgency and Discipline: The drive to act with purpose and efficiency, recognizing that every moment presents an opportunity to make a lasting impact.

Why Join Hilton? A Culture of Excellence and Opportunity

Hilton is more than a global leader in hospitality—we are a community of passionate professionals dedicated to delivering the best stay for every guest. Our award-winning workplace culture has earned us recognition on the World’s Best Workplaces list by Great Place to Work and Fortune, reflecting our commitment to creating an environment where team members can thrive. With a portfolio of world-class brands and a company-wide dedication to innovation and excellence, Hilton offers unparalleled opportunities for career growth and development.

Whether you are embarking on your career journey or seeking a new challenge, Hilton provides the support and resources you need to succeed. Join us and discover why so many professionals choose to build their careers with us. Come for the job, stay for the career—and help us make every stay a little more magical.