Group, Conference, and Events Sales Manager

Shape Unforgettable Experiences as a Group, Conference, and Events Sales Manager

At Hilton, we believe that exceptional hospitality begins with you. As a Group, Conference, and Events (GCE) Sales Manager, you will play a pivotal role in not only driving revenue but also creating lasting impressions that brighten guests’ experiences. This role is designed for a strategic and passionate professional who thrives on delivering memorable events, conferences, and group stays while fostering a culture of excellence and warmth. If you are driven by a commitment to hospitality, leadership, and innovation, this is your opportunity to make a meaningful impact in a dynamic and award-winning organization.

Key Responsibilities

As a Group, Conference, and Events Sales Manager, your daily responsibilities will encompass a blend of strategic sales leadership, team development, and market intelligence. Your core duties will include:

• Revenue Growth and Strategy: Spearhead proactive sales initiatives to maximize group, conference, and event bookings, converting inquiries into high-value reservations through targeted strategies and exceptional customer engagement.
• Business Optimization: Analyze business plans to identify revenue gaps and implement actionable initiatives that optimize capacity utilization and align with commercial targets, ensuring the hotel remains competitive and profitable.
• Sales Strategy Execution: Collaborate with cross-functional teams to align departmental activities with the hotel’s overarching selling strategy, adapting to market conditions and ensuring seamless execution across all channels.
• Market and Competitive Analysis: Stay ahead of industry trends and competitor activities by monitoring local and global market dynamics, leveraging insights to refine sales tactics and strengthen the hotel’s positioning in the marketplace.
• Process Excellence: Conduct regular spot checks on bookings to uphold audit readiness, maintain system accuracy, and ensure adherence to high-quality standards in all procedures and operations.
• Brand Promotion and Visibility: Organize and participate in promotional events, trade shows, and networking opportunities to enhance the hotel’s visibility, attract new business, and solidify its reputation as a premier destination for groups and events.
• Team Leadership and Development: Lead, mentor, and inspire a high-performing sales team by providing coaching, performance evaluations, and professional development opportunities. Foster a culture of accountability, recognition, and continuous improvement to retain top talent and drive team success.

Qualifications and Attributes

To excel in this role, you must embody Hilton’s core values and possess the skills to deliver outstanding results. We are seeking a candidate who demonstrates:

• Passion for Hospitality: A genuine enthusiasm for creating exceptional guest experiences and spreading the warmth of hospitality in every interaction.
• Integrity and Ethics: A commitment to acting with honesty, transparency, and ethical decision-making in all aspects of your role.
• Leadership and Inspiration: The ability to motivate and guide a team, fostering a collaborative environment where every member feels valued and empowered to succeed.
• Teamwork and Collaboration: A belief in the power of collective effort and the ability to work effectively with colleagues across departments to achieve shared goals.
• Ownership and Accountability: A proactive approach to problem-solving, taking responsibility for outcomes, and driving initiatives with a sense of urgency and discipline.
• Adaptability and Innovation: The agility to navigate changing market conditions and the creativity to develop innovative solutions that enhance business performance.

Why Join Hilton?

Hilton is more than a global leader in hospitality—we are a company that values and invests in our people. As part of our award-winning team, you will benefit from:

• A Culture of Excellence: Recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune, Hilton fosters an environment where innovation, diversity, and inclusion thrive.
• Career Growth Opportunities: Whether you are starting your career or seeking new challenges, Hilton provides the resources, mentorship, and development programs to help you advance and achieve your professional goals.
• Global Impact: With over 3 billion guests served worldwide, your work will contribute to a legacy of hospitality that spans continents and cultures, making every stay a little more magical.
• Supportive Work Environment: From comprehensive benefits to a commitment to work-life balance, Hilton is dedicated to ensuring your well-being and success both in and out of the workplace.

If you are ready to take the next step in your career and become a driving force in the world of hospitality, we invite you to join us. Explore the difference you can make as a Group, Conference, and Events Sales Manager at Hilton—where your passion for hospitality meets endless possibilities.