Hotel Cleanliness Supervisor

Hotel Cleanliness Supervisor – Elevate Guest Experiences Through Exceptional Standards

Join our esteemed hospitality team as a **Hotel Cleanliness Supervisor**, where your dedication to precision, leadership, and guest satisfaction will drive operational excellence in one of Riyadh’s premier luxury accommodations. In this dynamic role, you will oversee the meticulous maintenance of guest rooms, public spaces, and amenities, ensuring every detail reflects our commitment to unparalleled cleanliness and service quality.

As a key member of our Housekeeping department, you will play a pivotal role in maintaining seamless operations, fostering collaboration across teams, and upholding the highest standards of cleanliness and professionalism. This position offers a unique opportunity to lead by example, mentor staff, and contribute to a culture where excellence is not just expected—it’s celebrated.

Key Responsibilities

Your role will encompass a broad spectrum of responsibilities, including but not limited to:

• Quality Assurance and Inspection: Conduct thorough inspections of guest rooms, public areas, pools, and other facilities to ensure adherence to stringent cleanliness and maintenance standards. Identify discrepancies and prioritize corrective actions to maintain a pristine environment for our guests.
• Operational Coordination: Manage daily Housekeeping activities, including room status verification, discrepancy resolution, and coordination with Front Office, Engineering, and Laundry departments. Act as a liaison to streamline workflows and enhance efficiency across teams.
• Guest-Centric Leadership: Represent our brand with professionalism and warmth, anticipating and addressing guest needs with genuine care. Ensure accessibility and inclusivity for all guests, fostering a welcoming atmosphere that reflects our commitment to service excellence.
• Team Development and Support: Assist in hiring, training, scheduling, and performance evaluations for Housekeeping staff. Provide constructive feedback, mentorship, and motivation to empower your team and drive continuous improvement.
• Documentation and Reporting: Maintain accurate records of room assignments, discrepancies, and maintenance issues. Prepare and distribute reports to ensure transparency and accountability across shifts and departments.
• Compliance and Safety: Uphold all company policies, safety protocols, and regulatory standards. Report hazards, accidents, or maintenance concerns promptly to mitigate risks and ensure a secure working environment.
• Cross-Functional Collaboration: Work closely with Front Office, Engineering, and Laundry teams to resolve issues, coordinate resources, and align efforts toward operational goals.

Why This Role Matters

At our establishment, we believe that exceptional cleanliness is the foundation of an extraordinary guest experience. As a Hotel Cleanliness Supervisor, you will be instrumental in setting the standard for quality, fostering a culture of pride and accountability, and ensuring that every interaction—from check-in to check-out—reflects our brand’s commitment to luxury and service.

This is more than a job; it’s an opportunity to be part of a team that redefines hospitality standards in Riyadh. If you thrive in a fast-paced, detail-oriented environment and are passionate about delivering excellence, we invite you to bring your leadership skills to our dynamic team.

Qualifications and Skills

While we value a diverse range of experiences, the following qualifications will strengthen your candidacy:

• Education: High school diploma or equivalent; additional certifications in hospitality or cleaning standards are a plus.
• Experience: At least one year of relevant experience in Housekeeping or a similar role, with a proven track record of maintaining high cleanliness standards. Supervisory experience is highly preferred.
• Leadership and Communication: Strong interpersonal and communication skills to mentor staff, resolve conflicts, and collaborate effectively with cross-functional teams.
• Attention to Detail: Keen eye for quality and consistency, with the ability to identify and address discrepancies promptly.
• Physical Stamina: Ability to perform tasks requiring standing, bending, lifting (up to 55 lbs independently; assistance required for heavier loads), and operating equipment on uneven surfaces.
• Technical Proficiency: Familiarity with computer systems, POS terminals, and reporting tools is advantageous.
• Cultural Fit: Embrace our values of inclusivity, professionalism, and guest-centric service. Thrives in a multicultural environment and is committed to fostering a positive, collaborative workplace.

We are an equal opportunity employer, celebrating diversity and fostering an inclusive environment where every voice is valued. If you are eager to contribute to a legacy of excellence and grow within a global hospitality leader, we look forward to welcoming you to our team.