EVENT AND SALES ASSOCIATE

EVENT AND SALES ASSOCIATE – Drive Engagement, Elevate Experiences, and Propel Growth

Join our dynamic team as an **Event and Sales Associate** at **Boo Boo Laand**, where creativity meets opportunity. In this pivotal role, you will play a critical part in orchestrating unforgettable events while driving sales growth, fostering customer relationships, and optimizing operational efficiency. This is your chance to make a tangible impact by blending strategic planning with hands-on execution, ensuring seamless event delivery and maximizing revenue potential.

Reporting directly to the **Event Manager/Duty Manager/Venue Manager**, you will collaborate closely with leadership to deliver exceptional experiences while achieving sales targets. Your role spans from initial event conceptualization to post-event follow-ups, requiring a blend of organizational prowess, customer-centric mindset, and sales acumen.

Key Responsibilities:

• Event Orchestration: Lead the entire lifecycle of events—from booking and planning to execution—ensuring flawless delivery of birthday parties, camps, school trips, and corporate gatherings. Coordinate with cross-functional teams to align logistics, timelines, and resources for a cohesive experience.
• Sales Leadership: Proactively drive event-related revenue by identifying and capitalizing on sales opportunities. Develop and implement targeted strategies to boost conversions, whether through direct outreach, promotions, or upselling premium packages.
• Customer Relationship Management: Build and nurture relationships with clients, including hotels, resorts, schools, and corporate entities. Act as a trusted advisor, addressing inquiries, resolving concerns, and ensuring high satisfaction through personalized follow-ups and tailored solutions.
• Operational Excellence: Manage manpower assignments, inventory of party items, and administrative tasks such as quotations, invoices, and timelines. Maintain meticulous records in a centralized database to track trends, refine strategies, and enhance future event offerings.
• Collaborative Execution: Work seamlessly with team leaders, marketing teams, and internal stakeholders to align on goals, distribute tasks, and ensure alignment between sales initiatives and broader business objectives.
• Innovation and Optimization: Continuously analyze performance metrics to identify growth opportunities. Suggest actionable strategies to increase sales, reduce costs, and elevate the overall event experience—whether through creative promotions or process improvements.
• Training and Development: Actively participate in internal and external training programs to stay ahead of industry trends, refine skills, and contribute to the professional growth of the team.

Why This Role Matters:

As an **Event and Sales Associate**, you are not just managing events—you are shaping memorable experiences that leave a lasting impression. Your ability to balance strategic thinking with operational execution will directly contribute to the success of Boo Boo Laand’s event portfolio and revenue growth. This role is ideal for individuals who thrive in fast-paced environments, enjoy building relationships, and are passionate about turning ideas into impactful outcomes.

Qualifications and Skills:

• Educational Background: Secondary or high school qualification with a preference for candidates with experience in event planning, sales, or hospitality.
• Experience: Minimum of 2 years in a service or entertainment establishment, with a strong preference for candidates who have prior experience in event planning or sales roles.
• Core Competencies:
  • Exceptional communication skills—both written and verbal—to engage clients, negotiate deals, and resolve conflicts diplomatically.
  • Strong decision-making and delegation abilities to prioritize tasks and empower teams effectively.
  • Leadership and problem-solving skills to navigate challenges with resilience and creativity.
  • Energy and adaptability to thrive in dynamic environments, managing stress while maintaining a customer-focused approach.
  • Proficient in Microsoft Office tools (Word, Excel, PowerPoint) for documentation, reporting, and presentation.
  • Customer-centric mindset with a keen ability to follow up, convert leads, and exceed expectations.

Work Environment:

This role operates in a **hybrid in-person setting**, requiring a **6-day workweek** with a **9-hour daily schedule**, including a designated lunch break. Your ability to manage time efficiently and deliver results under tight deadlines is essential.

If you are a detail-oriented, results-driven professional eager to make a difference in event management and sales, we invite you to be part of our team and help us create extraordinary experiences that resonate with our clients.