Human Resources Admin

Position Overview

We are seeking a dedicated and detail-oriented Human Resources Admin to join our team at The Ritz-Carlton in AlHada Area, Mekkah Road, Riyadh, Saudi Arabia. This role is pivotal in maintaining the seamless operation of our HR department, ensuring that all administrative functions are executed with precision and professionalism. The ideal candidate will be responsible for managing records, processing information, and supporting the HR team in delivering exceptional service to our associates and guests. This is a full-time, non-management position that offers the opportunity to contribute to the world-renowned standards of The Ritz-Carlton.

Key Responsibilities

As a Human Resources Admin, your core duties will include:

• Data Management: Enter, retrieve, and update information in computer databases using a keyboard, mouse, or trackball. Maintain accurate and up-to-date records, files, and reservations while responding to inquiries in a timely and professional manner.
• Document Preparation: Create, edit, and format letters, memos, reports, and other documents using word processing, spreadsheet, database, or presentation software. Ensure all communications adhere to company standards and maintain confidentiality.
• Mail and Communication Handling: Process incoming and outgoing mail, including date stamping, sorting, and distributing documents. Utilize computers, mail services, or facsimile machines to transmit information efficiently.
• Filing and Organization: Develop and maintain both digital and paper-based filing systems for records, reports, and documents. Compile, sort, and file information related to office activities, business transactions, and HR-related matters.
• Office Equipment Operation: Operate standard office equipment, including computers, printers, scanners, and point-of-sale systems, to support daily operations.
• Guest and Associate Interaction: Welcome and acknowledge guests and associates according to company standards. Anticipate and address service needs, assist individuals with disabilities, and express genuine appreciation for their presence. Maintain clear and professional communication through written and verbal channels.
• Team Collaboration: Foster positive working relationships with colleagues to support team goals. Listen actively, respond appropriately to concerns, and contribute to a collaborative and inclusive work environment.
• Physical Requirements: Perform tasks that involve moving, lifting, carrying, pushing, or pulling objects weighing up to 10 pounds without assistance. Maintain a clean and professional appearance in accordance with company policies.
• Compliance and Confidentiality: Adhere to all company policies, procedures, and standards, including those related to confidentiality, data protection, and proprietary information. Uphold the integrity and reputation of The Ritz-Carlton at all times.

Qualifications and Skills

To excel in this role, you should possess the following qualifications and skills:

• Proven experience in an administrative or HR support role, preferably within the hospitality industry.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
• Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent written and verbal communication skills, with a keen attention to detail.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrated ability to work collaboratively in a team-oriented environment.
• Familiarity with HRIS (Human Resource Information Systems) and database management is a plus.
• High school diploma or equivalent; additional certification in HR or business administration is advantageous.

Why Join The Ritz-Carlton?

At The Ritz-Carlton, we are committed to fostering an inclusive and diverse workplace where every associate is valued and empowered to achieve their full potential. As part of our global team, you will have the opportunity to:

• Work in a prestigious and award-winning environment known for its luxury and exceptional service.
• Be part of a culture that celebrates creativity, thoughtfulness, and compassion in delivering unforgettable guest experiences.
• Develop professionally and personally by embodying our Gold Standards, including the Employee Promise, Credo, and Service Values.
• Collaborate with a team of dedicated professionals who share a passion for excellence and innovation.
• Benefit from the resources and opportunities provided by Marriott International, a global leader in the hospitality industry.

If you are a motivated individual seeking a rewarding career in a dynamic and supportive environment, we encourage you to apply for the Human Resources Admin position at The Ritz-Carlton. Join us in creating extraordinary experiences for our guests and associates alike.