Expansion Sales Executive

About Foodics

Foodics is a pioneering restaurant management ecosystem and payment technology provider, recognized as a leader in the SaaS and fintech space across the MENA region. Established in 2014 with headquarters in Riyadh, our rapidly expanding presence spans five countries, including the UAE, Egypt, Jordan, and Kuwait, with operations extending to over 35 countries worldwide. To date, our innovative solutions have successfully processed more than 6 billion transactions, solidifying Foodics as one of the most dynamic and high-growth SaaS companies originating from the Middle East and North Africa. Our commitment to innovation has been further validated through three successful funding rounds, culminating in a landmark $170 million investment—the largest SaaS funding round in the MENA region—which has significantly enhanced our ability to deliver cutting-edge solutions to business owners globally.

Role Overview

As an Expansion Sales Executive at Foodics, you will play a pivotal role in managing and capitalizing on expansion sales opportunities from our existing customer base. Your primary responsibility will be to process expansion requests efficiently while strategically identifying and leveraging upselling and cross-selling opportunities to maximize revenue. Given that expansion deals are often initiated by customer demand, your role will focus on enhancing deal value by integrating relevant additional products and solutions into every expansion proposal. This position requires a proactive approach, strong sales acumen, and the ability to collaborate effectively with internal teams to ensure seamless deal execution.

Key Responsibilities

• Expansion Sales Management:
  • Manage incoming sales requests for new branches from existing customers, ensuring prompt and accurate responses.
  • Generate and deliver detailed, customer-aligned quotes in a timely manner, maintaining precision and relevance.
  • Monitor and track expansion requests throughout the sales cycle, providing consistent follow-ups to drive timely deal closure.
• Upselling & Cross-Selling Strategy:
  • Proactively identify and pursue new upselling and cross-selling opportunities through targeted outbound activities.
  • Recommend and integrate additional products into expansion quotes to maximize revenue potential for both the customer and Foodics.
  • Ensure every expansion proposal includes relevant upsell and cross-sell options before submission to the customer.
• Sales Process & Coordination:
  • Collaborate closely with internal teams, including sales, customer success, and product departments, to facilitate smooth processing of expansion sales.
  • Serve as a liaison between Foodics and customers, communicating expansion solutions, addressing inquiries, and ensuring alignment with business objectives.
  • Maintain meticulous records of all expansion requests, customer interactions, and sales activities within the CRM system to ensure data integrity and compliance.

Qualifications & Skills

• Minimum of 2 years of experience in sales, account management, or a related field, with a proven track record in handling sales requests and generating quotes.
• Proficiency in using CRM systems to manage and track sales activities, ensuring efficient pipeline management and follow-up processes.
• Demonstrated sales mindset with a strong focus on identifying and capitalizing on upselling and cross-selling opportunities.
• Exceptional communication and negotiation skills, with the ability to articulate value propositions clearly and persuasively.
• Highly detail-oriented with robust organizational abilities, capable of managing multiple priorities and meeting tight deadlines under pressure.
• Prior experience in SaaS or technology sales is considered a significant advantage.
• Familiarity with Foodics’ product suite and its applications across diverse business models is highly desirable.

What We Offer

At Foodics, we are committed to fostering a high-performance culture that values growth, innovation, and collaboration. As part of our team, you will benefit from a highly competitive compensation package, including performance-based bonuses and the potential for equity participation. We invest in your professional development through regular training programs, an annual learning stipend, and mentorship opportunities, empowering you to thrive in our fast-paced, hyper-growth environment. Join a diverse and talented workforce of over 30 nationalities, operating across 14 countries, and gain invaluable experience in a dynamic industry. Enjoy the autonomy to take ownership of your role, coupled with the support of a collaborative team and challenging goals designed to propel both your career and the company’s success forward.