Sales Coordinator Executive

Position Overview

We are seeking a dynamic and results-driven Sales Coordinator Executive to join our team in Jeddah, Saudi Arabia. In this pivotal role, you will play a critical part in fostering client relationships, driving sales growth, and ensuring the seamless execution of day-to-day sales operations. Your expertise will be instrumental in maintaining client satisfaction, identifying business opportunities, and contributing to the overall success of our sales initiatives.

Key Responsibilities

The ideal candidate will be responsible for a range of strategic and operational tasks, including:

• Client Relationship Management: Conduct regular follow-ups with existing clients to drive repeat orders, identify upselling opportunities, and increase order frequency, thereby maximizing customer lifetime value.
• Account Recovery & Growth: Proactively monitor client accounts to detect declining trends and develop targeted strategies to recover and expand business opportunities.
• Issue Resolution & Escalation: Address day-to-day client and sales-related issues with efficiency, ensuring timely resolution while escalating complex matters to senior management when necessary.
• Financial Accuracy & Coordination: Review invoices, pricing structures, and customer details for precision, and collaborate closely with the collections team to facilitate timely payment follow-ups.
• Data & Documentation Management: Maintain accurate and up-to-date client-specific price lists, product catalogs, and customer data to ensure seamless sales operations.
• Sales Information Management: Utilize advanced tools such as Odoo ERP, Excel, and other company systems to manage and analyze sales data with precision and efficiency.
• Client Communication: Disseminate critical information to clients, including approved promotions, new product launches, seasonal offerings, and stock availability, to drive engagement and sales.
• Reporting & Analysis: Prepare comprehensive daily sales reports and weekly business updates that highlight client performance, emerging opportunities, and outstanding issues, providing actionable insights for the sales team.

Requirements & Qualifications

To excel in this role, candidates must meet the following criteria:

• Educational Background: A Bachelor’s degree in Business Administration, Marketing, or a related field from a recognized institution.
• Professional Experience: A minimum of 2–4 years of hands-on experience in sales coordination or sales support, with a preference for candidates with a background in FMCG, fresh produce, or food distribution industries.
• Technical Proficiency: Demonstrated expertise in using Odoo ERP and strong working knowledge of Microsoft Excel and PowerPoint for data analysis, reporting, and presentation purposes.
• Communication Skills: Exceptional verbal and written communication abilities, coupled with outstanding client management skills to build and sustain strong business relationships.
• Language Proficiency: Fluency in both Arabic and English is highly preferred to effectively engage with a diverse client base.
• Additional Advantages: Prior experience in managing client-specific pricing structures and involvement in collection or credit processes will be considered a significant asset.

Location & Work Environment

This position is based in Jeddah, Saudi Arabia, offering a dynamic and professional work environment where collaboration, innovation, and results are highly valued. The role requires a commitment to excellence and a proactive approach to driving sales growth and operational efficiency.