Senior Meetings Specialist

Senior Meetings Specialist – Transforming Healthcare Engagement Through Strategic Event Leadership

At Bristol Myers Squibb, we are dedicated to pioneering transformative solutions in healthcare that redefine patient outcomes and elevate professional careers. As a Senior Meetings Specialist, you will play a pivotal role in shaping the future of our global engagement strategies, ensuring seamless, impactful, and compliant interactions with healthcare professionals while driving operational excellence. This is more than a job—it’s an opportunity to innovate, lead, and make a lasting difference in an environment where ambition meets purpose.

Our dynamic and collaborative culture fosters growth, innovation, and balance, empowering you to thrive both professionally and personally. With a commitment to excellence, we provide competitive benefits, flexible work arrangements, and unparalleled opportunities for career advancement. Join us to take your expertise to new heights and contribute to a legacy of meaningful impact.

Position Overview

In an industry where pharmaceutical meetings and healthcare professional engagements are evolving at a rapid pace, the Senior Meetings Specialist will lead the charge in optimizing our Events and Meetings Management Centre of Expertise (EMCoE) team. Your strategic vision will drive operational efficiency, streamline processes, and deliver sustainable cost savings—all while enhancing the experience for both internal stakeholders and external partners. By championing innovation and process simplification, you will position BMS as a leader in delivering high-impact, compliant, and customer-centric meetings and events.

Key Responsibilities

As the cornerstone of our meetings and events strategy, your role will encompass a broad spectrum of responsibilities designed to elevate every aspect of our engagements:

• Strategic Event Facilitation: Serve as the expert orchestrator of high-stakes meetings and events, ensuring flawless execution from inception to close-out. This includes managing venue contracts, coordinating invitations, overseeing travel logistics, preparing event materials, and meticulously managing budgets—all while adhering to BMS Standard Operating Procedures (SOPs) and local regulatory compliance standards.
• Stakeholder Collaboration: Build and nurture strong relationships across a diverse matrix of internal and external stakeholders, fostering alignment and clear communication. Partner closely with teams such as Meetings Management Business Partners, Strategy and Operations, Legal & Compliance, Global Expenditures, and Global Healthcare Professional (HCP) teams to ensure seamless collaboration and cross-border consistency.
• Process Innovation and Optimization: Proactively identify opportunities to simplify and automate processes, driving continuous improvement in efficiency and cost-effectiveness. Lead smaller-scale projects and contribute to larger initiatives aimed at standardizing operations and enhancing the overall customer experience.
• Contract and Compliance Expertise: Act as a trusted advisor on HCP contracting processes, ensuring adherence to local and cross-border requirements. Provide expert guidance to stakeholders on contractual obligations and compliance, mitigating risks and ensuring transparency.
• Issue Resolution and Escalation Management: Maintain a high level of responsiveness in addressing and resolving issues related to meetings management and HCP payments, ensuring minimal disruption to operations and maintaining stakeholder satisfaction.
• Training and Knowledge Sharing: Support the Meetings Management Business Partner in developing and delivering training programs tailored to the local market. Contribute to the creation of training materials and maintain the local SharePoint site as a centralized hub for knowledge and resources.

Qualifications and Competencies

To excel in this dynamic role, you will bring a blend of strategic acumen, operational expertise, and a passion for driving meaningful change:

• Relevant Experience: A minimum of 1-2 years of experience in a sales, marketing, or commercial customer-facing role within the pharmaceutical, healthcare, or related industries. Prior experience in meetings management, event coordination, or HCP engagements is highly advantageous.
• Business and Process Mindset: A proven track record of analyzing and optimizing business processes, with a focus on automation, standardization, and cost-efficiency. Your ability to think critically and propose innovative solutions will be instrumental in elevating our operations.
• Stakeholder Engagement: Exceptional interpersonal and communication skills, with the ability to build rapport, negotiate, and collaborate effectively across diverse teams and geographies.
• Compliance and Attention to Detail: A strong commitment to regulatory compliance and meticulous attention to detail, ensuring all activities align with BMS policies and local statutory requirements.
• Technical Proficiency: Familiarity with project management tools, CRM systems, and collaboration platforms. Experience with SharePoint and training development tools is a plus.
• Leadership and Mentorship: A collaborative leader who thrives in a fast-paced environment, mentoring team members, and fostering a culture of continuous learning and improvement.

At Bristol Myers Squibb, we are committed to creating an inclusive environment where diversity, innovation, and integrity thrive. If you are ready to take your career to the next level and make a tangible impact in the world of healthcare, we invite you to join our team as a Senior Meetings Specialist. Together, we will shape the future of patient care and professional engagement—one strategic meeting at a time.