Sales Support Executive

Sales Support Executive – Nestlé, Jeddah

Join Nestlé, a global leader in nutrition, health, and wellness, as a Sales Support Executive in Jeddah. In this pivotal role, you will serve as the backbone of our sales operations, ensuring seamless coordination between our sales teams, distributors, and retail partners. Your responsibilities will encompass a wide range of strategic and operational tasks designed to drive sales efficiency, enhance customer satisfaction, and contribute to Nestlé’s market leadership in the region.

Key Responsibilities

As a Sales Support Executive, your core duties will include:

• Sales Operations Coordination: Act as the primary liaison between the sales team and internal departments, including logistics, finance, and marketing, to ensure timely order processing, delivery, and resolution of any operational challenges.
• Order Management: Oversee the end-to-end order lifecycle, from initial placement to final delivery, while maintaining accuracy and adherence to customer requirements and Nestlé’s standards.
• Customer Relationship Management: Build and maintain strong relationships with key accounts, distributors, and retail partners to foster long-term collaboration and address any concerns or inquiries promptly.
• Data Analysis and Reporting: Generate and analyze sales reports, performance metrics, and market trends to provide actionable insights to the sales team and senior management, enabling data-driven decision-making.
• Inventory and Stock Management: Monitor inventory levels, track stock movements, and collaborate with the supply chain team to ensure optimal stock availability and minimize shortages or excesses.
• Compliance and Documentation: Ensure all sales-related activities comply with Nestlé’s policies, local regulations, and industry standards, while maintaining accurate records and documentation for audits and reviews.
• Training and Development: Support the onboarding and training of new sales team members, as well as provide ongoing guidance to enhance their performance and productivity.

Qualifications and Skills

To excel in this role, you should possess the following qualifications and competencies:

• A bachelor’s degree in Business Administration, Marketing, Supply Chain Management, or a related field.
• Minimum of 2-3 years of experience in sales support, customer service, or a similar operational role within the FMCG (Fast-Moving Consumer Goods) industry.
• Strong analytical skills with the ability to interpret data, identify trends, and generate actionable insights.
• Excellent communication and interpersonal skills, with a customer-centric approach to problem-solving.
• Proficiency in Microsoft Office Suite, particularly Excel, and familiarity with CRM or ERP systems.
• Ability to work under pressure, manage multiple priorities, and meet tight deadlines in a fast-paced environment.
• Fluency in English and Arabic, both written and verbal, is highly desirable.

Why Join Nestlé?

At Nestlé, we are committed to nurturing talent, fostering innovation, and creating a workplace where employees can thrive. As a Sales Support Executive, you will have the opportunity to:

• Contribute to the growth and success of one of the world’s most trusted brands in the FMCG sector.
• Work in a collaborative and inclusive environment that values diversity and encourages professional development.
• Access comprehensive training programs and career advancement opportunities within a global organization.
• Enjoy competitive compensation packages, benefits, and a supportive work culture that prioritizes work-life balance.

If you are a proactive, detail-oriented professional with a passion for sales operations and customer service, we invite you to apply for this exciting opportunity at Nestlé in Jeddah. Join us in our mission to enhance quality of life and contribute to a healthier future for all.