Leasing Coordinator

About Flow

At Flow, we are transforming the way people live, work, and connect by redefining the concept of community and modern living. Beyond a traditional real estate company, Flow operates as a dynamic brand, a cutting-edge technology platform, and a comprehensive operations ecosystem that spans condominiums, hotels, multifamily residences, and office spaces. Our vision is to create environments where flexibility, connectivity, and sustainability converge to deliver exceptional value and foster meaningful relationships. By placing residents at the heart of our operations, we cultivate vibrant, human-centered communities where life, creativity, and collaboration thrive in harmony with one another and the natural world.

About the Role

As a Leasing Coordinator at Flow, you will play a pivotal role in supporting the Leasing Team by managing the administrative and operational aspects of the leasing process. Your primary responsibility will be to ensure a seamless and exceptional experience for both prospective and current residents. You will collaborate closely with Leasing Agents and cross-functional teams to streamline lease documentation, EJAR contracts, payments, and move-in procedures, all while maintaining the highest standards of accuracy and efficiency. This role is an excellent opportunity for individuals who thrive in dynamic environments, possess a keen eye for detail, and are eager to build a successful career in the real estate industry.

Key Responsibilities

• Documentation and Record-Keeping: Assist the leasing team by preparing lease documentation, quotations, reservations, and maintaining precise records across internal systems to ensure compliance and operational excellence.
• Leasing Process Coordination: Oversee the leasing process from initial reservation through to move-in, ensuring all required documentation is collected, reviewed, and completed within specified timelines.
• Contract Management: Prepare and process EJAR contracts, verifying that all necessary documents are received and that lease details are accurate before submission to avoid delays or discrepancies.
• Data Management: Maintain up-to-date and accurate records of prospects, residents, and lease information within CRM systems and internal trackers to support informed decision-making and resident satisfaction.
• Customer Service Excellence: Provide timely and professional administrative support and exceptional customer service to prospective residents, current residents, and internal stakeholders, fostering positive relationships and enhancing the overall leasing experience.

Day-to-Day Activities

In this role, your daily activities will include:

• Preparing and finalizing lease offers, reservation agreements, quotations, invoices, and all necessary leasing documentation.
• Creating, processing, and coordinating EJAR contracts while diligently following up on outstanding documents or approvals to ensure timely execution.
• Updating and maintaining CRM systems, Excel trackers, and internal databases with accurate and current leasing information.
• Collaborating with Finance, Resident Experience, Operations, and Leasing Agents to facilitate smooth lease execution and seamless resident move-ins.
• Responding to inquiries and providing support via email, WhatsApp, phone calls, and internal communication platforms, while assisting the Leasing Team with daily administrative tasks.

Ideal Candidate Profile

• Experience: 1–2 years of relevant experience in administration, customer service, sales support, real estate, or a similar coordination role.
• Technical Proficiency: Hands-on experience working with EJAR systems is mandatory. Familiarity with CRM platforms, Microsoft Excel, Google Workspace, WhatsApp, Slack, and other digital communication tools is highly desirable.
• Language and Communication: Fluency in English with exceptional written and verbal communication skills to effectively engage with diverse stakeholders.
• Organizational Skills: Strong ability to prioritize tasks, manage multiple deadlines, and maintain meticulous attention to detail in a fast-paced setting.
• Location: Must be physically located in Saudi Arabia to fulfill the role requirements.

Please note that Flow may utilize artificial intelligence tools to assist in the hiring process, including reviewing applications, analyzing resumes, and assessing responses for potential inconsistencies or verification signals based on available information. These tools are designed to support our recruitment team but do not replace human judgment. Final hiring decisions are made by our team. For further details on how your data is processed, please reach out to our HR department.