Human Resources Coordinator

About the Role

As a valued member of our Shared Services team within the Hatch-Ma'aden Partnership, the Human Resources Coordinator plays a pivotal role in fostering a positive employee experience while ensuring the seamless delivery of HR services across Saudi Arabia. This position is instrumental in providing operational and administrative support throughout the entire employee lifecycle, encompassing onboarding, employee records management, documentation, compliance, reporting, and employee services. The HR Coordinator will collaborate closely with employees, managers, shared service teams, and external providers to guarantee that HR processes are executed with precision, professionalism, and adherence to company policies and local legal requirements.

Key Responsibilities

• HR Operations & Administration:
  • Oversee day-to-day HR operations and manage activities throughout the employee lifecycle.
  • Maintain meticulous employee records, personnel files, HR systems, and documentation to ensure accuracy and compliance.
  • Prepare and manage employment contracts, amendments, certificates, letters, and other HR correspondence with attention to detail.
  • Facilitate seamless onboarding and offboarding processes, ensuring all documentation and system transactions are completed accurately and punctually.
  • Collaborate with the HR Service Centre to uphold employee data integrity within HR information systems.
  • Generate comprehensive HR reports, workforce data, and personnel metrics to support decision-making and strategic initiatives.
  • Ensure all employee files and records are maintained in strict accordance with company policies and document retention requirements.
• Employee Services & Coordination:
  • Act as the primary point of contact for employee HR administrative requests, delivering exceptional customer service.
  • Coordinate employee documentation requests, including employment verification letters, certificates, and related correspondence.
  • Support employee engagement initiatives, internal communications, and HR programs to enhance workplace satisfaction and productivity.
  • Organize HR meetings, disseminate communications, announcements, and manage administrative activities to ensure clarity and efficiency.
  • Cultivate strong, positive working relationships with employees and managers while maintaining a high standard of professionalism and confidentiality.
• Compliance & Government Relations Support:
  • Ensure all HR processes align with company policies, Saudi labor regulations, and internal governance standards.
  • Provide administrative support for visa, work permit, Iqama, GOSI, Muqeem, Qiwa, and other government-related HR requirements.
  • Liaise with government authorities, external vendors, medical providers, and service providers to facilitate compliance and operational efficiency.
  • Contribute to the continuous improvement of HR processes and administrative procedures to enhance overall effectiveness.
  • Uphold the highest standards of confidentiality when handling sensitive employee information and business data.

Qualifications & Experience

To excel in this role, candidates should possess the following qualifications and experience:

• A Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
• A minimum of 1-2 years of professional experience in Human Resources, HR Operations, HR Administration, Personnel Administration, or Employee Services.
• Professional certifications such as aPHRi or CIPD Level 3 are highly desirable.
• Prior experience supporting HR operations within a multinational organization is considered advantageous.
• Familiarity with consulting or professional services industry practices is a plus.

Join a dynamic and forward-thinking organization where your contributions will drive meaningful change and support the pursuit of excellence in every aspect of our operations. We are committed to fostering a diverse and inclusive workplace where every employee can thrive and make a lasting impact.