Hotel Manager - Jeddah, KSA

About the Role

We are seeking a dynamic and experienced Hotel Manager to lead our esteemed property in Jeddah, Kingdom of Saudi Arabia. As the key figure in ensuring operational excellence and guest satisfaction, you will oversee all aspects of hotel management, from strategic planning to daily operations. This role demands a proactive leader with a strong commitment to hospitality standards and a passion for delivering exceptional service.

Key Responsibilities

• Operational Leadership: Oversee day-to-day hotel operations, ensuring adherence to brand standards, policies, and procedures while maintaining high levels of efficiency and guest satisfaction.
• Financial Management: Develop and implement budgets, monitor financial performance, and optimize revenue streams to achieve profitability targets. Analyze key performance indicators (KPIs) to drive continuous improvement.
• Guest Experience: Foster a culture of excellence in guest service by training and motivating staff to deliver personalized, memorable experiences. Address guest feedback promptly and effectively to uphold the hotel’s reputation.
• Team Development: Lead, mentor, and inspire a diverse team of professionals, fostering a collaborative work environment that prioritizes professional growth and engagement.
• Compliance & Safety: Ensure full compliance with local regulations, health and safety standards, and brand guidelines. Implement robust risk management protocols to safeguard guests and staff.
• Strategic Planning: Collaborate with senior leadership to develop and execute long-term business strategies, including marketing initiatives, property enhancements, and sustainability programs.
• Stakeholder Relations: Build and maintain strong relationships with corporate clients, travel partners, and local authorities to enhance the hotel’s market presence and reputation.

Qualifications & Skills

To excel in this role, you must possess the following:

• A bachelor’s degree in Hospitality Management, Business Administration, or a related field. A master’s degree or relevant certifications (e.g., AHLEI) are advantageous.
• A minimum of 7-10 years of progressive experience in hotel management, with at least 3-5 years in a senior leadership role.
• Proven track record in financial management, revenue optimization, and operational efficiency within the hospitality industry.
• Exceptional leadership and communication skills, with the ability to inspire and manage cross-functional teams.
• Strong problem-solving abilities and a customer-centric mindset focused on delivering outstanding guest experiences.
• Fluency in English is essential; proficiency in Arabic is highly desirable.
• Deep understanding of local market dynamics, cultural nuances, and regulatory requirements in Jeddah, KSA.

Why Join Us?

As part of the Millennium Hotels and Resorts MEA family, you will benefit from a global network of properties, world-class training programs, and opportunities for career advancement. We offer a competitive compensation package, inclusive of housing allowances, health benefits, and performance bonuses. If you are a visionary leader ready to elevate the hospitality experience in Jeddah, we invite you to apply and become a driving force behind our success.