Social Media Account Manager

About Above Limits

Above Limits is a forward-thinking digital marketing agency with a strong presence in Saudi Arabia and the United Arab Emirates. Specializing in crafting innovative campaigns and strategic digital solutions, the agency partners with a diverse clientele to deliver transformative brand experiences that foster engagement and sustainable growth. Operating in a collaborative and dynamic environment, Above Limits empowers digital professionals to contribute to both regional and international projects, fostering skill development and career advancement.

Role Overview

The Social Media Account Manager will play a pivotal role in driving the success of clients’ social media initiatives. This full-time, on-site position is based in Jeddah and requires a strategic thinker with a passion for digital engagement. The ideal candidate will oversee the management of social media accounts, from content planning and scheduling to performance monitoring and brand consistency. This role involves close collaboration with internal teams, including creative, content, and strategy departments, to develop and execute high-impact social media campaigns. Additionally, the Social Media Account Manager will engage with audiences, respond to interactions, and leverage data-driven insights to optimize content and enhance campaign performance.

Key Responsibilities

• Account Management: Oversee the day-to-day operations of clients’ social media accounts, ensuring alignment with brand guidelines and campaign objectives.
• Content Planning & Execution: Develop and implement content calendars, including the creation, scheduling, and posting of engaging content across platforms such as Instagram, TikTok, X (formerly Twitter), Facebook, and LinkedIn.
• Community Engagement: Monitor and respond to audience interactions, fostering meaningful connections and addressing inquiries or feedback in a timely and professional manner.
• Performance Analysis & Reporting: Track and analyze key performance metrics to evaluate the success of campaigns, preparing detailed reports to share insights and recommendations with clients and internal stakeholders.
• Campaign Collaboration: Work closely with creative, content, and strategy teams to brainstorm ideas, refine messaging, and ensure cohesive execution of social media initiatives.
• Trend Monitoring & Optimization: Stay abreast of the latest social media trends, platform updates, and industry best practices to continuously enhance content strategies and drive improved results.
• Client Communication: Maintain transparent and proactive communication with clients, providing updates on campaign performance, addressing concerns, and aligning on strategic priorities.
• Tool Proficiency: Utilize social media management and analytics tools to streamline workflows, schedule content, and generate actionable insights.

Qualifications & Skills

To excel in this role, candidates should possess the following qualifications and competencies:

• Experience: Proven track record in managing social media accounts for brands or agencies, including content creation, scheduling, and community management.
• Analytical Skills: Ability to interpret social media metrics, prepare comprehensive performance reports, and translate data into actionable strategies for campaign optimization.
• Communication & Collaboration: Exceptional written and verbal communication skills, with the ability to liaise effectively with clients, internal teams, and external stakeholders.
• Platform Knowledge: In-depth familiarity with major social media platforms, including Instagram, TikTok, X, Facebook, and LinkedIn, along with an understanding of current trends and best practices.
• Organizational Abilities: Strong time-management and multitasking skills to handle multiple accounts, deadlines, and campaign calendars efficiently.
• Technical Proficiency: Experience with social media management tools (e.g., Hootsuite, Sprout Social, Buffer) and analytics platforms is highly desirable.
• Educational Background: A Bachelor’s degree in Marketing, Communications, Business, or a related field is preferred.
• Regional Experience: Prior experience in a digital marketing agency or similar environment, particularly within the Middle East, is considered an asset.