Market Executive (Business Development), Saudi Arabia

About Us

Established in 1999 and publicly listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group stands as a premier global travel service provider, encompassing renowned brands such as Trip.com, Ctrip, Skyscanner, and Qunar. Our integrated platforms consolidate travel resources from industry partners, empowering travelers worldwide to curate their ideal journeys through exceptional travel products and services. With six dedicated Customer Service Centres for Trip.com located in Japan, Korea, the UK, Thailand, Malaysia, and the Philippines, we deliver round-the-clock customer support in 35 languages. Our workforce of over 30,000 professionals spans 50 countries across Asia, Europe, the Americas, and Oceania, driving our mission to expand global markets and solidify our position as the world’s leading and most trusted family of online travel brands. We are committed to delivering the perfect trip at the best price for every traveler.

Your Role

As a Market Executive (Business Development) in Saudi Arabia, you will play a pivotal role in maintaining and strengthening relationships with local hotel partners while collaborating closely with cross-functional teams to execute strategic projects. Your responsibilities will include guiding new hotel partners through the extranet system, managing rates and availability, and overseeing the onboarding process from account setup to ARI (Availability, Rates, Inventory) management. You will address partner-related challenges such as accounting discrepancies, reservation notifications, and rate parity concerns, ensuring seamless operations and high levels of satisfaction.

In this dynamic role, you will conduct comprehensive market and competitor research to identify emerging trends and opportunities. You will evaluate production data, recommend actionable follow-up strategies, and prepare insightful business review reports. Additionally, you will coordinate merchandising activities, including the implementation of special deals and promotions tailored to hotel partners. Your contributions will extend to executing operational projects, providing actionable findings, and ensuring all initiatives enhance customer experience while driving business growth. You will also manage hotel accounts as needed to support overall market performance and achieve strategic objectives.

What You’ll Bring to the Table

• Fluency in both Arabic and English, with exceptional verbal and written communication skills.
• A highly proactive approach, characterized by a strong sense of ownership and accountability.
• Collaborative team player with a results-driven, "get-it-done" mentality.
• Meticulous attention to detail and the ability to quickly adapt to new systems and processes.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Strong negotiation and interpersonal skills, with the ability to build and sustain relationships at all levels.
• Creativity and innovation, coupled with the ability to lead and manage change effectively.
• Minimum of 2 years of experience in sales, business development, or revenue/yield management within the online travel, hospitality, or e-commerce sectors.

Why Join Trip.com Group?

As a world-leading company in the travel industry, Trip.com Group offers a dynamic platform for professionals to unleash their potential, make a global impact, and achieve a successful career. Our international team fosters an environment of open communication and mutual respect, where your growth and development are prioritized both inside and outside the workplace. We provide the resources and support to help you explore new possibilities and pursue your aspirations.

Our fast-paced environment presents significant opportunities for career advancement and encourages bold, innovative ideas. We leverage cutting-edge technology to equip you with the best platforms and resources to excel in your role. Internal talent mobility is a key focus, offering global opportunities across functions, business units, or regions to accelerate your career progression. Thrive alongside a talented, supportive team of dedicated professionals who inspire excellence from day one.

Enjoy a flexible work arrangement and engage in various activities outside of work that contribute to a fulfilling and balanced lifestyle. Discover more about what makes Trip.com Group a leading global travel service provider and explore career opportunities at https://careers.trip.com.