Government Mgr-Sales I (Saudi only)

Position Overview

We are seeking a dynamic and results-driven Government Manager-Sales I to join our esteemed team in Jeddah, Saudi Arabia. This pivotal role is responsible for driving sales growth by proactively identifying and capitalizing on business opportunities while ensuring seamless service delivery. The ideal candidate will play a key leadership role in managing day-to-day sales activities, fostering long-term customer relationships, and achieving personal and organizational sales targets. This position is integral to expanding our market presence and enhancing customer satisfaction through strategic sales initiatives.

Key Responsibilities

The Government Manager-Sales I will be accountable for the following core responsibilities:

• Building and Nurturing Customer Relationships:
  • Collaborate with off-property sales channels to align efforts, avoid duplication, and maximize efficiency in sales strategies.
  • Develop and strengthen relationships with existing and prospective customers through proactive engagement, including sales calls, networking events, FAM trips, trade shows, and other promotional activities.
  • Expand the customer base by cultivating relationships within the community and with key stakeholders, both internal and external.
  • Ensure accurate and timely turnover of customer information to the Event Management team to facilitate smooth service delivery.
• Driving Sales Activities:
  • Participate in sales calls alongside the sales team to secure new business and finalize deals.
  • Execute and support operational aspects of booked business, including proposal generation, contract drafting, and customer correspondence.
  • Identify new business opportunities to meet and exceed personal and location-specific revenue goals.
• Market and Customer Insight:
  • Analyze market trends, competitor strengths and weaknesses, economic conditions, and supply-demand dynamics to inform strategic sales decisions.
  • Tailor sales approaches based on market conditions and the unique needs of the location to maximize revenue opportunities.
  • Gain deep insights into the primary target customer segments, their business challenges, and service expectations to deliver tailored solutions.
• Delivering Exceptional Customer Service:
  • Champion the company’s service and relationship strategy to drive customer loyalty and satisfaction.
  • Grow account share by providing outstanding service and addressing customer needs proactively.
  • Adhere to and promote the company’s customer service standards, setting a positive example for guest relations.
  • Engage with customers to gather feedback on service quality and product offerings, ensuring continuous improvement.

Candidate Profile

To excel in this role, candidates must meet the following qualifications and experience:

• Education: A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related field. Alternatively, a 4-year bachelor’s degree in a relevant discipline is acceptable.
• Experience:
  • For candidates with a 2-year degree, a minimum of 3 years of experience in sales, marketing, or a related professional field is required.
  • For candidates with a 4-year bachelor’s degree, a minimum of 1 year of experience in sales, marketing, or a related field is required.

Work Environment and Culture

This position is based in Jeddah, Saudi Arabia, and operates on a full-time schedule. The role is integral to our commitment to delivering exceptional hospitality and fostering an inclusive, diverse, and equitable workplace. We embrace an environment where individual backgrounds, talents, and experiences are valued and celebrated. Our organization is dedicated to providing equal employment opportunities without regard to race, color, religion, gender, national origin, disability, veteran status, or any other protected basis as outlined by applicable law.

As part of our team, you will contribute to elevating the art of hospitality by delivering thoughtful, forward-thinking service that upholds the legacy of “Wonderful Hospitality. Always.” Join us in shaping the future of hospitality in Saudi Arabia and beyond.