Senior Manager - Communications Consultancy

About Publicis Groupe

Established in 1926, Publicis Groupe stands as the world’s most valuable agency holding company, distinguished by its innovative approach to driving growth through the convergence of data, creativity, media, and technology. With a robust presence in the Middle East, the Groupe leverages the region’s top-tier talent, industry-leading agency brands, and an impressive roster of clients to deliver transformative solutions. Our commitment to a talent-first philosophy permeates every aspect of our operations, fostering growth not only for our clients but also for our people. Organized into four dynamic solution hubs—Publicis Communications (encompassing Leo Burnett, Publicis ME, Saatchi & Saatchi, and MSL), Publicis Media (including Digitas, Spark Foundry, Starcom, and Zenith), Publicis Sapient (our digital transformation partner), and Epsilon (specializing in personalized experiences at scale)—the Groupe operates with headquarters in Dubai, UAE, and extends its reach across key markets such as Saudi Arabia, Lebanon, Egypt, Jordan, and Qatar.

Role Overview

As a Senior Manager in Communications Consultancy, you will serve as the linchpin between our agency and existing clients, ensuring seamless communication and strategic alignment with their business objectives. This role demands a proactive approach to managing day-to-day client relationships while collaborating with cross-functional teams to deliver cohesive and high-impact campaigns. You will play a pivotal role in monitoring industry trends, conducting competitive audits, and identifying growth opportunities within existing accounts. Additionally, you will supervise and mentor executive team members, fostering a culture of excellence and innovation.

Key Responsibilities

• Strategic Leadership: Develop and execute communication strategies that align with clients’ marketing requirements and business goals, ensuring measurable outcomes and KPI achievement.
• Client Relationship Management: Cultivate and maintain strong, trust-based relationships with clients, while proactively identifying opportunities to expand our consultancy services within their accounts.
• Industry and Competitive Insights: Maintain a deep understanding of the advertising, social media, and media landscapes, as well as clients’ industries and competitors. Translate these insights into actionable strategic recommendations.
• Cross-Functional Collaboration: Work closely with internal and external teams across multiple clients and projects to ensure seamless campaign execution and alignment with agency capabilities, processes, and tools.
• Project and Resource Management: Oversee day-to-day relationships with internal and external stakeholders, ensuring all supporting assets—such as agendas, contact reports, and deliverables—are consistently updated and executed within agreed timelines. Lead team status meetings to align stakeholders on project priorities and objectives.
• Quality Assurance: Demonstrate meticulous attention to detail in managing multiple projects across diverse clients, markets, and stakeholders. Secure alignment from clients and team members while exceeding expectations and achieving project KPIs.
• Team Development: Supervise, inspire, and mentor executive team members, fostering a collaborative and high-performance culture.

Qualifications and Skills

• Bachelor’s degree in marketing, advertising, or a related field.
• Minimum of 5 to 7 years of relevant experience, preferably within a communications, digital, or media agency. Candidates with marketing or client-side backgrounds are also encouraged to apply.
• Fluency in Arabic, with the ability to review written content for linguistic accuracy, spelling, and overall quality.
• Strong proficiency in industry tools, processes, and methodologies.
• Exceptional communication, leadership, and project management skills.
• Proven ability to manage multiple stakeholders and deliver results under pressure in a fast-paced environment.

Join Publicis Groupe and contribute to shaping the future of communications consultancy in the Middle East, where innovation, collaboration, and excellence drive our success.