Product Manager – RIS

About Roche

At Roche, we foster an inclusive culture where individuality is celebrated, and every voice is heard. Our environment encourages authentic expression, open dialogue, and meaningful connections, empowering employees to thrive both personally and professionally. Driven by our mission to prevent, diagnose, and treat diseases, we are committed to advancing healthcare access for today’s patients and future generations. Join us at Roche, where your contributions are valued and your impact is profound.

The Role

The Product Manager – RIS serves as the primary technical and operational authority for the Roche Information Solutions (RIS) portfolio, with a specialized focus on digital products, Lab Insights, and Healthcare Insights across the designated region. This role operates at the intersection of global product strategy and local execution, ensuring seamless software lifecycle management and the effective implementation of phase-in/phase-out (PiPo) processes. By collaborating closely with Global Product Hubs, the Product Manager drives commercial success through comprehensive technical tender support for IT-intensive procurement initiatives, equips local sales teams with advanced software training, and coordinates the introduction of marketing materials and notifications in strict compliance with regulatory standards. Additionally, this role facilitates customer presentations and interactions, ensuring alignment with both global directives and regional requirements.

The Product Manager – RIS plays a pivotal role in securing technical victories in highly competitive hospital IT and laboratory informatics tenders, safeguarding and expanding market share in the dynamic digital healthcare landscape. By bridging the gap between complex global digital solutions and local field execution, this position delivers immense commercial and operational value, ensuring uninterrupted customer experiences and sustained revenue growth.

Key Responsibilities

Portfolio & Lifecycle Management

• Lead the execution of portfolio-specific initiatives, overseeing product lifecycle management, material introductions, and PiPo transitions to ensure seamless customer experiences and uninterrupted revenue streams.
• Monitor and manage product activations, updates, and decommissions in full compliance with global standards and local regulatory requirements.

Technical Tender Support

• Serve as the definitive subject matter expert for the RIS digital portfolio, providing detailed software specifications, IT architecture requirements, and data security documentation to support complex procurement and informatics tender processes.
• Collaborate with tender and key account management teams to develop winning technical proposals, particularly when engaging with CIOs and hospital IT decision-makers.

Technical Training & Sales Enablement

• Design, deliver, and coordinate advanced technical product training programs for local commercial teams, ensuring alignment with global standards and empowering sales representatives to articulate the value of Lab and Healthcare Insights effectively.
• Engage and motivate sales teams by clarifying complex technical requirements and facilitating smooth transitions between digital portfolio versions.

Cross-Border Collaboration

• Actively represent regional affiliate interests within Global Product Hubs and Regional Communities of Practice (CoP), advocating for local IT infrastructure needs and data privacy considerations in global digital product strategies.

Stakeholder Engagement

Global Product Hubs & Regional CoPs

• Act as the primary liaison to communicate local technical and IT requirements, provide feedback on digital product activations, and align on global training standards.

Integrated Marketing Partners

• Collaborate closely to develop high-impact solution marketing campaigns by providing deep technical specifications and digital value narratives tailored to regional market needs.

Tender & Key Account Management Teams

• Partner with tender and key account teams to deliver the technical foundation and IT documentation required for strategic tender submissions, particularly in IT-heavy procurement processes.

Network Commercial & Sales Teams

• Influence and enable the sales force through rigorous training on digital solutions and effective management of platform transitions to drive adoption and revenue growth.

Quality, Regulatory, IT & Data Privacy Teams

• Ensure compliance with Marketing Notifications (MNs) and local data privacy laws by collaborating with cross-functional teams to align digital product transitions and activations with regulatory and quality standards.

Financial & Budget Responsibilities

The Product Manager – RIS is responsible for local pricing implementation and budget management related to the RIS portfolio, ensuring financial targets are met while maintaining operational efficiency and compliance with corporate guidelines.