Team Lead - Tele Sales Health

Team Lead – Tele Sales Health

Join Rasan in Riyadh as the **Team Lead – Tele Sales Health**, where you will drive high-performance telephonic sales operations while fostering a culture of excellence, innovation, and customer-centricity. This pivotal role is designed for a dynamic leader with a proven track record in managing tele sales teams, optimizing performance, and delivering measurable growth in the healthcare sector.

In this strategic position, you will oversee a team of tele sales professionals, ensuring alignment with Rasan’s mission to enhance healthcare accessibility and service quality. Your leadership will be instrumental in setting ambitious yet achievable targets, implementing effective sales strategies, and leveraging data-driven insights to maximize revenue and customer engagement.

As the Team Lead, you will be responsible for:

• Team Development and Performance: Build and mentor a high-performing tele sales team by providing guidance, training, and continuous performance coaching. Foster a collaborative and results-driven environment that aligns with Rasan’s core values.
• Sales Strategy Execution: Design and execute tailored tele sales strategies to drive customer acquisition, retention, and upselling in the healthcare domain. Stay ahead of industry trends and adapt strategies to meet evolving market demands.
• Performance Metrics and Analytics: Monitor key performance indicators (KPIs) to track team progress, identify areas for improvement, and implement data-backed optimizations. Utilize analytics tools to refine sales processes and enhance efficiency.
• Customer-Centric Leadership: Ensure a seamless and positive customer experience through effective communication, problem-solving, and relationship management. Align team efforts with Rasan’s commitment to delivering exceptional healthcare solutions.
• Process Improvement: Continuously evaluate and enhance tele sales workflows, tools, and technologies to streamline operations and boost productivity. Collaborate with cross-functional teams to integrate sales initiatives with broader business objectives.
• Stakeholder Collaboration: Partner with marketing, product, and operational teams to align sales goals with broader company strategies. Act as a bridge between the sales team and leadership to ensure strategic alignment and accountability.

This role is ideal for a seasoned professional with a passion for healthcare innovation and a proven ability to lead teams in fast-paced, results-oriented environments. If you thrive in a dynamic setting where leadership, strategy, and customer impact converge, we invite you to contribute your expertise to Rasan’s mission of transforming healthcare delivery in the Kingdom.

Rasan offers a competitive compensation package, professional development opportunities, and a supportive work culture that values your growth and success. Take the next step in your career by leading a team that drives impactful change in the tele sales landscape of the healthcare industry.