Supervisor-Marketing

Supervisor - Marketing – Elevate Brand Awareness and Drive Revenue Growth

Join our dynamic team at Marriott International in the vibrant setting of Ummahat Islands, Red Sea, Saudi Arabia, as a **Supervisor - Marketing**. In this full-time, on-site role, you will play a pivotal role in shaping the brand’s internal and external perception while fostering guest loyalty and maximizing revenue through strategic sales initiatives. This position is ideal for a detail-oriented professional with a passion for hospitality, marketing, and relationship-building who thrives in a fast-paced, client-focused environment.

As a key member of our Sales and Marketing team, your responsibilities will span a broad spectrum of activities designed to enhance guest experiences, streamline sales processes, and reinforce Marriott’s reputation for excellence. You will engage directly with potential property owners, guiding them through package sales, preliminary tours, and presentation requirements while ensuring all candidates meet eligibility criteria before proceeding. Your ability to communicate persuasively, both verbally and in writing, will be instrumental in securing partnerships and maintaining high standards of service.

Key Responsibilities:

• Brand Advocacy and Guest Engagement: Actively promote Marriott’s brand identity both internally and externally, ensuring a cohesive and compelling narrative that resonates with guests and stakeholders alike. Foster a culture of loyalty by recognizing and rewarding guest contributions—such as offering rewards points, event tickets, or personalized incentives—to deepen their connection to the brand.
• Sales and Relationship Management: Proactively outreach to potential property owners via phone and email to schedule package tours and preliminary sales presentations. Clearly articulate product details, requirements, and benefits to align expectations and drive conversions. Verify candidate qualifications meticulously to ensure seamless and compliant sales processes.
• Operational Support: Provide administrative assistance to the Sales and Marketing team, including filing, email correspondence, transcription, and fax management. Maintain accurate, legible, and confidential records of all communications and transactions.
• Team Leadership and Development: Collaborate closely with management to train, mentor, and motivate employees, embodying Marriott’s commitment to fairness, transparency, and open-door policies. Serve as a role model for professionalism, setting the standard for guest interactions and internal team dynamics.
• Compliance and Professionalism: Adhere strictly to company policies, ensuring a polished appearance, confidentiality of proprietary information, and adherence to data protection protocols. Uphold the highest standards of guest privacy, security, and service excellence at all times.
• Guest Experience Excellence: Greet and acknowledge all guests with warmth and professionalism, anticipating their needs and addressing them with genuine appreciation. Maintain clear, articulate communication in all written and verbal interactions, including phone etiquette and documentation.
• Collaborative Teamwork: Foster a positive and inclusive work environment by actively supporting team goals, listening to colleague concerns, and contributing to a culture of mutual respect and shared success.
• Quality Assurance: Ensure all activities align with Marriott’s quality standards, driving consistency and excellence in every guest interaction and operational process.
• Physical Demands: Perform routine office tasks, including handling documents and light materials (up to 10 lbs), with occasional physical activities as required by the role.
• Adaptability: Execute additional duties as needed to support team objectives and operational efficiency.

This role is perfect for a proactive individual with a minimum of one year of relevant experience in sales, marketing, or hospitality. While prior supervisory experience is not required, candidates should demonstrate strong leadership potential, exceptional interpersonal skills, and a commitment to delivering exceptional service. Marriott International is an equal-opportunity employer, celebrating diversity and fostering an inclusive environment where every voice is valued. We are dedicated to providing equal access to opportunities and promoting a workplace that reflects the rich tapestry of cultures, talents, and perspectives our team brings.

Join us in creating unforgettable experiences that leave a lasting impression—because at Marriott, we believe that every guest deserves a moment of magic, and every team member has the power to deliver it.