IT Business Intelligence Manager

IT Business Intelligence Manager

Join our dynamic team as an **IT Business Intelligence Manager**, where you will drive innovation and strategic decision-making through advanced data-driven solutions. In this pivotal leadership role, you will architect, develop, and optimize our enterprise Business Intelligence (BI) and data platforms, ensuring seamless integration, scalability, and alignment with business objectives. As the owner of the end-to-end data lifecycle—spanning data extraction, integration, semantic modeling, reporting, and executive analytics—you will empower stakeholders with actionable insights while maintaining robust governance, security, and performance standards.

This position demands a visionary leader with a deep technical expertise in modern BI tools and data architectures. You will spearhead the transformation of our data ecosystem, leveraging cutting-edge technologies to enhance operational efficiency, support strategic initiatives, and deliver impactful analytics to leadership. Your ability to bridge the gap between technical complexity and business needs will be instrumental in driving data-centric decision-making across the organization.

Key Responsibilities

Your role will encompass a broad spectrum of strategic and operational responsibilities, ensuring our BI platforms remain agile, secure, and aligned with evolving business demands:

• BI Platform Strategy & Data Architecture: Lead the design and implementation of a scalable, future-proof BI architecture across Power BI, Tableau, and Microsoft Fabric, ensuring seamless integration with business intelligence strategies. Drive the adoption of Microsoft Fabric, including Lakehouse integration and Medallion Architecture (Bronze, Silver, and Gold layers), to modernize our enterprise data platform. Oversee the strategic migration of reporting assets from Tableau to Power BI, including the conversion of calculated fields and measures into optimized DAX logic, while managing the phased transition timeline. Define and enforce data modeling standards for fact and dimension structures, ensuring consistency, performance, and alignment with business requirements.
• ETL, Data Engineering & Performance Optimization: Design, manage, and optimize ETL/ELT pipelines using SSIS for high-volume batch processing, ensuring data integrity and efficiency. Develop and implement Power BI incremental refresh strategies and query-folding techniques to handle large-scale fact tables (100M–900M+ rows) with optimal performance. Perform comprehensive SQL Server performance tuning, including query optimization, execution-plan analysis, transaction-log management, and data-compression strategies. Diagnose and resolve semantic-model refresh failures, capacity constraints, and gateway-related connectivity issues to maintain operational reliability.
• Reporting, Analytics & Executive Communication: Develop advanced DAX measures and analytical solutions tailored to critical business use cases, such as customer credit aging, margin analysis, and demand forecasting. Translate complex technical logic into clear, business-friendly documentation and visualizations for non-technical stakeholders, ensuring seamless adoption and understanding. Prepare high-impact deliverables for executive leadership, including executive summaries, financial analyses, investment studies, and compelling presentation decks. Collaborate closely with business units to translate reporting requirements into scalable, governed BI solutions that drive strategic insights.
• Platform Administration, Security & Governance: Administer Power BI workspaces and gateway clusters across Azure and on-premises environments, ensuring high availability and reliable connectivity. Manage user access, permissions, licensing, and periodic access reviews across Power BI and Tableau Server, aligning with organizational governance policies. Monitor platform activity using Microsoft Purview Audit Logs and the Power BI Admin Monitoring workspace to ensure compliance and security. Lead Tableau Server administration, including version upgrades and support runbook documentation, while ensuring alignment with Saudi National Cybersecurity Authority requirements. Implement and enforce robust security protocols to safeguard sensitive data and BI infrastructure.
• Infrastructure & Cross-Functional Technical Support: Coordinate with network and systems teams to diagnose and resolve hybrid infrastructure issues, providing clear technical evidence and recommendations. Support Azure virtual machines, site-to-site VPN connectivity, and on-premises SQL Server infrastructure to ensure seamless data flow and system reliability. Prepare concise technical communications, incident summaries, and actionable recommendations for infrastructure, network, and business teams, fostering cross-functional collaboration.

This role is ideal for a seasoned professional with a passion for data-driven innovation and a commitment to delivering impactful BI solutions. If you thrive in a fast-paced, collaborative environment and are eager to shape the future of our data ecosystem, we invite you to be part of our mission.