Business Coordinator

Business Coordinator – Drive Operational Excellence at MEMF ITS

Join Ideal Technical Solutions (ITS), a pioneering force in smart grid and utility solutions, where innovation meets impact. As a Business Coordinator, you will play a pivotal role in ensuring seamless business operations, fostering cross-functional collaboration, and delivering data-driven insights to support strategic decision-making. This dynamic role offers the opportunity to contribute to cutting-edge projects while honing your expertise in business coordination, reporting, and process optimization.

At ITS, we empower utilities to monitor, control, and optimize their real-time operations through scalable, configurable platforms. Our solutions are built on industry-leading standards, ensuring reliability and efficiency across electrical substations, power plants, transmission networks, and distribution grids. As a Business Coordinator, you will be at the heart of our operations, bridging the gap between business strategy and execution.

Key Responsibilities:

You will be responsible for orchestrating daily business activities while providing indispensable administrative and operational support to leadership and cross-functional teams. Your role will encompass:

• Strategic Coordination: Oversee daily business operations, ensuring alignment with organizational goals and supporting management teams in achieving operational excellence.
• Proposal and Tender Management: Lead the coordination of proposal and tender processes, including meticulous document preparation, submission tracking, and deadline management to secure new business opportunities.
• CRM and Data Management: Maintain comprehensive and up-to-date CRM records, business data, and customer information to facilitate informed decision-making and enhance client relationships.
• Document Control and Compliance: Implement robust document control systems to ensure proper filing, version tracking, and accessibility of critical business documents, adhering to industry standards.
• Action Item and Progress Tracking: Monitor action items, deadlines, and project milestones across departments, ensuring accountability and timely progress.
• Cross-Functional Collaboration: Facilitate seamless communication between internal teams and external stakeholders, fostering a collaborative environment that drives project success.
• Data Visualization and Reporting: Develop and maintain dynamic Power BI dashboards and reports to provide actionable insights, support performance monitoring, and enable data-driven strategic planning.
• Business Intelligence and Analysis: Analyze complex business data to identify trends, opportunities, and areas for operational improvement, presenting findings to support management reporting.
• Project Support: Assist in the execution of business projects, ensuring timely delivery of tasks while maintaining high standards of quality and efficiency.

Key Requirements:

To excel in this role, you will bring a blend of academic rigor and hands-on experience:

• A Bachelor’s degree in Business Administration, Management, or a related field, demonstrating a strong foundation in organizational dynamics and operational strategies.
• 2–5 years of proven experience in business coordination, business support, or a similar role, showcasing your ability to manage diverse responsibilities with precision.
• Practical experience in business coordination, reporting, CRM updates, proposal development, and tender management, highlighting your versatility in supporting end-to-end business processes.
• Proficient in Power BI, with a strong portfolio of dashboard development, data visualization, and reporting projects that demonstrate your analytical and technical acumen.
• Advanced proficiency in Microsoft Office, with a particular emphasis on Excel for data analysis and PowerPoint for presentation development.
• Exceptional English communication skills, both written and verbal, enabling you to articulate ideas clearly and effectively across all levels of the organization.
• Outstanding organizational and coordination skills, coupled with a keen ability to manage multiple priorities and deadlines in a fast-paced environment.
• A meticulous attention to detail, ensuring accuracy and consistency in all tasks, from document management to data reporting.
• The ability to thrive in a collaborative, cross-functional setting, where teamwork and stakeholder engagement are paramount to success.

Why Join Us?

At ITS, we are committed to fostering a professional and collaborative work environment where your contributions will make a tangible difference. We offer:

• A competitive salary and benefits package, reflecting our investment in your professional growth and well-being.
• Professional development opportunities, including access to training programs, mentorship, and career advancement pathways to help you reach your full potential.
• The chance to work on impactful cross-functional initiatives, where your skills will drive innovation and operational efficiency in the utilities sector.
• A dynamic and supportive work culture, where collaboration, integrity, and continuous learning are valued and rewarded.

If you are passionate about operational excellence, data-driven decision-making, and contributing to transformative projects in the smart grid industry, we invite you to be part of our team. Join ITS and take the next step in your career while making a meaningful impact on the future of energy solutions.