Admin Specialist – User Experience Center (Riyadh)

Admin Specialist – User Experience Center (Riyadh)

Join our dynamic team at the Saudi User Experience (UX) Center in Riyadh as an Admin Specialist, where you will play a pivotal role in driving seamless HR and administrative operations. This is a unique opportunity to lead end-to-end administrative and HR functions for a compact yet high-impact team, ensuring compliance, efficiency, and employee satisfaction in a fast-paced environment.

As the standalone HR and Administration specialist, you will be the backbone of our operations, managing everything from employee lifecycle processes to office administration with precision and professionalism. Your expertise in Saudi labor laws, government platforms, and administrative best practices will be instrumental in maintaining a compliant, organized, and people-centric workplace.

Key Responsibilities

In this dynamic role, your responsibilities will span across three critical areas:

• HR Operations:
• Oversee the full employee lifecycle, including onboarding, offboarding, contract management, probation tracking, and real-time employee data updates to ensure accuracy and compliance.
• Maintain meticulous records of personnel files, HR documentation, and employee records, guaranteeing everything is current, organized, and easily accessible.
• Handle all aspects of employee services, such as issuing employment letters, managing certificates, tracking attendance, processing leave requests, and addressing HR inquiries with professionalism and efficiency.
• Ensure strict adherence to Saudi Labor Law, company policies, and internal HR procedures, mitigating risks and fostering a compliant work environment.
• Prepare and present comprehensive HR reports, including headcount tracking and manpower data, to support strategic decision-making for management.
• Serve as the primary HR point of contact for the Riyadh UX Center, addressing employee questions, concerns, and basic grievances with empathy and prompt resolution.
• Government Relations & Compliance:
• Act as the liaison between the UX Center and government entities, coordinating with platforms such as Qiwa, GOSI, Muqeem, Absher, and Mudad to ensure seamless compliance.
• Monitor and track visa, Iqama, contract, and document expiries, proactively managing renewals and ensuring all legal requirements are met.
• Support and facilitate labor compliance audits or inspections, providing accurate documentation and guidance when required.
• Office & Administrative Management:
• Oversee the day-to-day administrative operations of the UX Center office, ensuring smooth functionality and alignment with company standards.
• Coordinate with vendors and service providers to maintain office facilities, supplies, and equipment, optimizing operational efficiency.
• Support employee engagement activities, internal communication initiatives, and basic welfare programs to foster a positive and inclusive work culture.
• Maintain an organized, functional, and professional office environment, reflecting the center’s commitment to excellence.

What We’re Looking For

We are seeking a detail-oriented, proactive, and highly organized professional with a passion for HR and administrative excellence. The ideal candidate will possess:

• A Bachelor’s degree in Business Administration, Human Resources, or a related field, demonstrating a strong academic foundation in people management and organizational operations.
• 3–5 years of hands-on experience in HR and administrative roles, specifically within the Riyadh market, showcasing expertise in managing complex administrative and HR functions independently.
• Proven experience in Saudi labor compliance, visa management, and government portals, including hands-on coordination with platforms like Qiwa, Absher, and Muqeem.
• Exceptional organizational and time-management skills, with the ability to prioritize and execute multiple responsibilities efficiently in a fast-paced environment.
• Excellent communication skills in English (Arabic language proficiency is a significant advantage), enabling clear and effective interaction with employees, vendors, and government entities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), with advanced skills in data management, reporting, and presentation tools.
• A reliable, detail-oriented mindset, coupled with the ability to work autonomously as the sole Admin and HR support for a small but impactful team.

If you are a strategic thinker with a passion for driving operational excellence and a commitment to fostering a positive employee experience, we invite you to be part of our mission at the User Experience Center. Join us in shaping the future of HR and administrative leadership in Saudi Arabia.