B2C sales Specialist

Drive Growth and Customer Engagement in Saudi Arabia’s Dynamic B2C Market

Join Madar as a **B2C Sales Specialist** and play a pivotal role in expanding our customer base and driving revenue growth in the Saudi market. This is an exciting opportunity for a **highly motivated, results-driven professional** with a proven track record in B2C sales, customer acquisition, and relationship management. If you thrive in a fast-paced environment and are passionate about delivering exceptional value to clients, we want you on our team.

As a **B2C Sales Specialist**, you will be responsible for identifying high-potential leads, nurturing customer relationships, and converting prospects into loyal clients. Your strategic sales approach will not only meet but exceed revenue targets while fostering long-term partnerships that strengthen Madar’s market presence. This role is ideal for someone with a deep understanding of **Saudi consumer behavior, e-commerce trends, and last-mile delivery dynamics**, where your expertise will directly impact business expansion.

Key Responsibilities

Your role will encompass a dynamic mix of strategic and operational tasks, ensuring both immediate sales success and long-term growth:

• Customer Acquisition & Relationship Management: Identify and engage new B2C customers through multi-channel sales strategies, leveraging your network and market insights to drive conversions.
• Lead Generation & Pipeline Management: Develop a robust sales pipeline by generating qualified leads, conducting thorough market research, and tracking customer interactions to optimize conversion rates.
• Consultative Selling: Conduct persuasive sales presentations, negotiations, and follow-ups to understand customer needs and position Madar’s solutions as the ideal fit for their business requirements.
• Market & Competitive Intelligence: Stay ahead of industry trends, competitor strategies, and evolving customer preferences to anticipate market shifts and refine sales approaches accordingly.
• CRM & Performance Tracking: Maintain accurate records in CRM systems, generate insightful sales reports, and provide regular performance updates to leadership for data-driven decision-making.
• Revenue Growth Initiatives: Continuously identify opportunities to enhance customer acquisition, retention, and lifetime value, contributing to the overall growth of Madar’s B2C portfolio.
• Customer Experience Excellence: Ensure seamless and positive interactions throughout the sales cycle, from initial contact to post-purchase support, fostering trust and loyalty.

Why This Role is Perfect for You

If you are a **commercially astute professional** with a passion for sales and a track record of achieving measurable results, this opportunity offers:

• A **high-impact role** in a rapidly growing market with significant potential for career advancement.
• The chance to **work with cutting-edge solutions** in e-commerce, logistics, and technology—sectors at the forefront of Saudi Arabia’s digital transformation.
• A **collaborative environment** where your strategic insights and relationship-building skills will be valued and rewarded.
• Exposure to **cutting-edge sales methodologies** and tools, including CRM systems, to enhance your expertise and drive performance.
• The opportunity to **make a tangible difference** in expanding Madar’s customer base and contributing to the company’s long-term success.

Qualifications & Experience

To excel in this role, you must meet the following criteria:

• Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. Advanced degrees or certifications in sales or business development are a plus.
• Experience: At least **5 years of hands-on experience in B2C sales**, with a strong preference for candidates who have worked in **e-commerce, logistics, delivery, or technology companies**—particularly within Saudi Arabia’s last-mile delivery sector.
• Proven Sales Success: A track record of consistently **exceeding sales targets**, acquiring new clients, and maintaining high customer retention rates.
• Market Expertise: Deep understanding of **Saudi consumer behavior, B2C purchasing trends, and the competitive landscape** in the region.
• Network & Relationships: An established network of potential customers and industry contacts, with a proven ability to leverage relationships for business growth.
• Soft Skills: Exceptional **communication, negotiation, and presentation skills**, coupled with strong **customer relationship management (CRM) abilities**.
• Technical Proficiency: Familiarity with **CRM systems** (e.g., Salesforce, HubSpot) and sales pipeline management tools to streamline processes and enhance productivity.
• Language Skills: Fluent in both **Arabic and English**, with the ability to engage effectively with diverse stakeholders in a multicultural business environment.
• Mindset: Self-motivated, commercially driven, and results-oriented with a **growth mindset** and a passion for continuous learning.

If you are ready to **take your sales career to the next level** and contribute to the success of a leading player in Saudi Arabia’s B2C market, we invite you to apply. Join Madar and be part of a team that is shaping the future of customer-centric business growth.