Account Manager

Account Manager – Drive Strategic Growth in Global Supply Chain Solutions

At JINGDONG Logistics (JD Logistics), a pioneering force within JD.com, we are redefining the future of logistics through cutting-edge technology, automation, and data-driven innovation. As a leading global supply chain and logistics solutions provider, we deliver seamless, end-to-end services that empower businesses to thrive in an increasingly interconnected world. Our integrated ecosystem spans warehouse automation, smart fulfillment, last-mile delivery, cold chain logistics, and cross-border operations—ensuring unparalleled speed, reliability, and precision at every stage of the supply chain.

With a footprint spanning 3,600+ warehouses and over 34 million square meters of automated storage, we operate one of the most advanced logistics networks globally. Our Global Smart Supply Chain Network connects 23 countries and regions through 130+ bonded and overseas warehouses, powered by our global brands JoyLogistics and JoyExpress. Here, innovation meets scale, enabling businesses to navigate global markets with confidence.

Join us to shape the future of logistics—a dynamic environment where technology, strategy, and collaboration converge to solve complex supply chain challenges. As an Account Manager at JD Logistics, you will play a pivotal role in fostering long-term partnerships with high-value clients, driving revenue growth, and delivering tailored logistics solutions that elevate customer success.

Your Impact

In this strategic role, you will:

• Develop and nurture key enterprise relationships with Fortune 500 companies, state-owned enterprises (SOEs), and central state-owned enterprises (CSOEs), translating their logistics and supply chain needs into scalable solutions.
• Design and execute high-impact sales strategies to achieve revenue targets while expanding market share through innovative logistics offerings, ensuring seamless integration from procurement to delivery.
• Lead end-to-end project implementation, from commercial negotiations to contract signing, ensuring alignment between customer expectations and JD Logistics’ cutting-edge capabilities.
• Identify and capitalize on emerging business opportunities by leveraging market insights, industry trends, and cross-functional collaboration to drive product adoption and diversified service scenarios.
• Optimize receivables management while fostering long-term customer loyalty through proactive after-sales support, ensuring sustained business growth and operational excellence.
• Collaborate across teams—including Operations, Product, and Business—to refine logistics workflows, enhance customer experiences, and deliver one-stop solutions that redefine industry standards.

This role is ideal for a results-driven professional who thrives in a fast-paced, innovation-driven environment and is passionate about transforming global supply chains through technology and strategic partnerships.

Why Join JD Logistics?

At JD Logistics, we empower our teams to:

• Work at the intersection of technology and logistics, leveraging AI, automation, and data intelligence to solve complex challenges.
• Contribute to a competitive salary and benefits package, coupled with opportunities for professional growth in a dynamic, global organization.
• Engage in a collaborative, customer-centric culture that values ownership, innovation, and continuous improvement.
• Shape the future of logistics in a fast-evolving industry, where every project has the potential to make a meaningful impact.

If you are a strategic thinker with a proven track record in B2B sales, key account management, and logistics solutions, we invite you to be part of a team that is redefining the possibilities of global supply chain excellence.

Qualifications

To excel in this role, you will bring:

• A Bachelor’s degree or higher in Logistics, Supply Chain Management, Marketing, International Trade, or a related field (preferred).
• 3+ years of experience in B2B sales, key account development, or customer management, with a focus on logistics, supply chain, or e-commerce (preferred).
• Proven expertise in developing enterprise clients, conducting commercial negotiations, and driving customer acquisition and project execution independently.
• A deep understanding of logistics and supply chain dynamics, including warehouse management, transportation optimization, and cross-border operations.
• Strong analytical and problem-solving skills, with the ability to translate complex customer needs into actionable solutions.
• Excellent communication and relationship-building abilities, with a customer-first mindset and a passion for delivering exceptional service.