Sales & Front Desk

Join Our Dynamic Sales & Front Desk Team at 4Level1

At 4Level1, we are dedicated to empowering learners through innovative, CEFR-aligned English language programs designed for adults and young adults. Our mission is to foster practical communication skills and build confidence for academic, professional, and social success. As a leading provider of both online and in-person instruction, we serve students across the Middle East with a focus on delivering an engaging, student-centered learning experience. Our Riyadh campus serves as a vibrant hub for interactive, face-to-face classes, where we combine cutting-edge pedagogy with a supportive, collaborative environment.

We are seeking a motivated and customer-focused individual to join our Sales & Front Desk team as a full-time, on-site member based in Riyadh. This pivotal role blends exceptional customer service with strategic sales initiatives, ensuring seamless operations and driving enrollment growth. If you thrive in a fast-paced, people-oriented setting and are passionate about education, we invite you to be part of our team.

Key Responsibilities

As a Sales & Front Desk team member, your role will be central to the success of our student experience and business growth. Your responsibilities will include:

• Front Desk Excellence: Provide warm, professional, and efficient welcome services to all visitors, students, and stakeholders. Act as the first point of contact, delivering accurate and timely information regarding our programs, schedules, fees, and admission processes.
• Customer Engagement: Engage with students and clients across multiple channels—face-to-face, via phone, and through digital platforms—to address inquiries, resolve concerns, and ensure a positive experience from initial contact to program completion.
• Administrative Coordination: Manage daily front desk operations, including maintaining student records, processing registrations, and handling payments with precision and care. Collaborate closely with teaching and administrative staff to facilitate smooth class operations and administrative workflows.
• Sales & Enrollment Growth: Actively contribute to our sales efforts by identifying and nurturing leads, following up on inquiries, and supporting ongoing sales campaigns. Leverage your communication skills to convert prospects into enrolled students, playing a key role in achieving enrollment targets and driving business growth.
• Professional Representation: Uphold the highest standards of professionalism and friendliness, embodying our commitment to excellence in both customer service and sales. Represent 4Level1 as a trusted ambassador, fostering positive relationships with students, parents, and partners.

Qualifications & Skills

We are looking for a detail-oriented, proactive individual with a passion for education and a knack for building meaningful connections. The ideal candidate will possess:

• Exceptional Communication Skills: The ability to interact clearly, professionally, and empathetically with diverse individuals, including students, parents, and stakeholders from varied cultural backgrounds.
• Sales Acumen: Proven experience in converting leads into enrollments, with a track record of meeting or exceeding sales targets. Familiarity with sales strategies, follow-up processes, and CRM systems is highly advantageous.
• Education & Training Background: A background in training, education, or related services, with a solid understanding of language learning programs or academic environments. Experience in the education sector is a significant asset.
• Sales & Administrative Expertise: Prior experience in sales management, support roles, or front desk operations, particularly within education or customer-facing industries. Experience coordinating with management, generating reports, and managing multiple tasks efficiently is essential.
• Technical Proficiency: Fluency in English is mandatory, with Arabic proficiency considered a strong advantage. Comfortable navigating office software, CRM systems, and communication tools to streamline front desk and sales activities.
• Organizational & Attention to Detail: Strong organizational skills and the ability to manage a busy front desk environment with meticulous attention to detail. The capacity to multitask effectively while maintaining a high level of professionalism is critical.

If you are eager to combine your customer service skills with a passion for education and sales, we encourage you to apply and become part of our dynamic team at 4Level1. Together, we will continue to inspire and empower learners to achieve their full potential in English and beyond.