Customer Success Telesales - Part Time

Customer Success Telesales Specialist – Part-Time Opportunity

Join Rentokil Initial, a global leader in pest control, hygiene, and facility services, as a **Customer Success Telesales Specialist** in Riyadh. This dynamic part-time role is designed for motivated individuals passionate about driving customer engagement, fostering long-term relationships, and contributing to business growth through strategic telesales initiatives.

In this role, you will leverage your communication skills to connect with clients, understand their needs, and deliver tailored solutions that align with Rentokil Initial’s premium service offerings. Your proactive approach will ensure seamless onboarding, enhance customer satisfaction, and drive repeat business—key pillars of our customer-centric philosophy.

Key Responsibilities:

• Client Engagement: Initiate and maintain meaningful conversations with existing and potential clients via telephone, email, and digital platforms to assess their requirements and present Rentokil Initial’s comprehensive service solutions.
• Sales Support: Assist in achieving sales targets by identifying upsell and cross-sell opportunities, ensuring clients maximize the value of our pest control, hygiene, and facility management services.
• Customer Onboarding: Facilitate smooth transitions for new clients by coordinating with internal teams to ensure seamless service delivery and satisfaction.
• Feedback & Improvement: Gather client insights and feedback to identify trends, address concerns, and propose actionable improvements to enhance service offerings.
• Collaboration: Work closely with the sales, marketing, and operational teams to align strategies, share market intelligence, and drive collective success.

Why This Role Excites:

As a part of Rentokil Initial, you’ll be part of a **fast-growing, mission-driven organization** committed to delivering excellence in hygiene and pest management across the Middle East. This role offers:

• A **flexible part-time schedule** tailored to your availability, allowing you to balance professional growth with personal commitments.
• Opportunities to **develop high-demand sales and customer success skills** in a dynamic industry.
• Exposure to **cutting-edge solutions** and the chance to make a tangible impact on client experiences.
• A **supportive and collaborative work environment** with access to training and mentorship from industry experts.

Qualifications & Skills:

• Proven experience in **customer success, telesales, or client relations**—preferably in a service-oriented industry.
• Strong **verbal and written communication skills** in English and Arabic (a significant advantage).
• Ability to **build rapport quickly**, listen actively, and tailor solutions to diverse client needs.
• Familiarity with **CRM tools** (e.g., Salesforce) and digital communication platforms is a plus.
• Self-motivated, **results-driven**, and comfortable working in a fast-paced, client-facing role.
• Basic understanding of **pest control, hygiene, or facility management** services is beneficial.

If you thrive in a role where every call is an opportunity to create value and every client interaction drives growth, we’d love to hear from you. Rentokil Initial is more than a workplace—it’s a platform for professionals who are eager to make a difference. Apply today and take the first step toward a rewarding career in customer success.