Administrative & Government Relations Associate - Saudi National

Role Overview

We are seeking a meticulous and dependable Administrative & Government Relations Associate to provide comprehensive support to our Kingdom of Saudi Arabia (KSA) entity. This role is designed for an organized professional at the early stages of their career, responsible for managing government portal administration and billing operations. The ideal candidate will possess a strong aptitude for navigating Saudi government systems, including Iqama, GOSI, Qudra, and other essential portals, while also contributing to structured finance support tasks. If you thrive in a dynamic environment that combines administrative precision with cross-functional collaboration, this position offers valuable exposure to HR/PRO administration and finance operations within a fast-paced, multi-entity setting.

Key Responsibilities

The Administrative & Government Relations Associate will play a pivotal role in ensuring compliance and operational efficiency through the following responsibilities:

• Government Portal Administration:
  • Oversee the issuance, renewal, and cancellation of Iqamas for employees, ensuring adherence to regulatory requirements.
  • Manage GOSI registration, updates, and monthly contribution submissions to maintain compliance with Saudi labor laws.
  • Process and monitor Qudra (Nitaqat/localization) program requirements, including timely submissions and documentation.
  • Serve as the primary liaison with KSA government portals such as Muqeem, Absher, GOSI, and Qiwa to facilitate employee documentation and compliance updates.
  • Maintain meticulous records of employee work permits, visas, and government-related documentation, ensuring accuracy and accessibility.
  • Proactively track expiry dates for Iqamas, work permits, and other compliance documents, issuing timely renewal alerts to prevent lapses.
• Billing Support:
  • Assist in the preparation and issuance of customer invoices using Zoho Books (KSA), ensuring alignment with contractual agreements.
  • Validate pricing accuracy against signed agreements to prevent discrepancies and ensure revenue integrity.
  • Contribute to the maintenance of the invoice tracker by updating amounts, due dates, and payment statuses in real time.
  • Support the reconciliation of incoming payments against issued invoices in Zoho, identifying and resolving any discrepancies promptly.
• Cross-Functional Coordination:
  • Collaborate closely with HR and Finance teams to ensure compliance deadlines and billing schedules are met without exception.
  • Communicate proactively with employees regarding documentation requirements, status updates, and compliance obligations.
  • Escalate any compliance or billing discrepancies to the relevant team lead for resolution, ensuring transparency and accountability.

Tools & Systems

The successful candidate will leverage the following tools and systems to execute their responsibilities effectively:

• Government portals: Qiwa, Muqeem, Absher, GOSI
• Billing software: Zoho Books (KSA)
• Data management: Google Sheets / Microsoft Excel
• Communication: Gmail

Requirements

To excel in this role, candidates must meet the following criteria:

• 1-2 years of professional experience in an administrative, HR support, government relations, or billing role. Fresh graduates with relevant internships or academic projects are encouraged to apply.
• Familiarity with KSA government portals (Qiwa, Absher, GOSI) is advantageous but not mandatory; training will be provided.
• Exceptional attention to detail and strong organizational skills to manage multiple tasks efficiently.
• Outstanding written communication abilities to draft clear and professional correspondence.
• Proficiency in Microsoft Excel or Google Sheets, with the ability to analyze data and generate reports.
• Must be a Saudi national to comply with local employment regulations.