Billing Associate - Saudi National

Billing Associate - Saudi National

We are seeking a proactive and detail-oriented Billing Associate to manage the full billing cycle across our entity in KSA. This role is pivotal to our finance operations, with the primary responsibility of ensuring invoices are issued accurately and on time, maintaining reliable revenue records, and fostering a smooth billing experience for our customers.

If you thrive in fast-paced, multi-entity environments and possess a keen eye for detail, this role presents an exciting opportunity.

Key Responsibilities

• Invoicing & Accuracy: Prepare and issue customer invoices using Zoho Books (KSA), validate pricing against signed agreements, ensure correct tax application (KSA regulations), review invoice details for completeness, and share invoices with customers while confirming receipt.
• Billing Operations: Maintain an up-to-date invoice tracker, ensure invoices are issued according to each entity’s billing schedule, and collaborate closely with Sales and Operations to gather required billing inputs.
• Accounts Receivable & Collections: Track receivables, follow up on outstanding payments, support the setup of automated reminders and overdue communications, and engage with customers on pending invoices while escalating when necessary.
• Payments & Reconciliation: Match incoming payments to invoices in Zoho within 24 hours, investigate and resolve discrepancies or unallocated payments.
• Credit Notes: Process approved credit notes across systems and ensure proper linkage between credits, refunds, and original invoices.
• Customer Support (Billing): Serve as a point of contact for billing-related inquiries, provide clarity on invoices, payment status, and resolve disputes.

Tools & Systems

• Zoho Books (KSA)
• Stripe
• Google Sheets / Excel
• Gmail

Requirements

• Must-Have: 1-2 years of experience in billing, AR, or finance operations, high attention to detail and accuracy, strong written communication skills, proficiency in Excel or Google Sheets, Saudi National.