Customer Manager

Customer Manager - KAYTUS

Join KAYTUS, a leading provider of IT infrastructure products and solutions, as our Customer Manager in Saudi Arabia. We're seeking a dynamic professional to own and expand key customer relationships, driving adoption and growth of our cutting-edge, open, and environmentally-friendly infrastructure products for cloud, edge, and emerging scenarios.

• Own and expand key customer relationships, deeply understanding client needs and executing account development & retention strategies.
• Align with corporate strategy to craft and implement a local customer-development plan, building long-term, stable partnerships that enhance satisfaction and loyalty.
• Orchestrate internal resources to deliver tailored solutions, ensure on-time project delivery, and continuously optimize the customer experience.
• Lead commercial negotiations, travel regularly to visit clients, drive contract closure, and execute business to meet sales targets.
• Collect market intelligence and customer feedback to refine product roadmaps and market positioning.

To succeed in this role, you'll need a Bachelor’s degree or above, with at least 5 years of customer-management or sales experience in Saudi Arabia, preferably within IT, cloud computing, or networking industries. Strong knowledge of the Saudi Arabia market, excellent communication skills in both English and Arabic, and the ability to build trust with diverse stakeholders are essential. Apply today and be part of our agile, customer-centric team!