Sales Support Officer

Join WUKAD, a pioneering digital brokerage platform, as our Sales Support Officer in Riyadh.

WUKAD is transforming the financing landscape by aggregating offers from multiple banks and financing companies, providing users with a seamless, free, and transparent experience. As a Sales Support Officer, you will play a pivotal role in supporting our sales team, ensuring exceptional customer service, and driving operational excellence.

• Key Responsibilities:
• Manage leads and customer inquiries, providing prompt and accurate responses.
• Coordinate with banks and financing partners, facilitating a smooth application process.
• Prepare and maintain sales reports, ensuring data integrity and timely delivery.
• Document customer information and transaction details meticulously.
• Assist in implementing sales processes and driving continuous improvement.
• Collaborate with internal teams to maintain smooth operations and a positive customer experience.

To excel in this role, you will possess:

• Exceptional customer service skills with a focus on responsiveness and client satisfaction.
• Strong analytical skills to review data, identify trends, and support decision-making.
• Proven experience in sales operations, lead management, and process coordination.
• Effective communication skills for interacting with customers, sales teams, and external partners.
• Background in sales or sales support functions within financial services or related industries.
• Ability to work on-site in Riyadh and thrive in a fast-paced, team-oriented environment.
• Proficiency in basic office software and comfort with digital platforms.
• Diploma or bachelor’s degree in Business, Finance, Marketing, or a related field is preferred.

If you are passionate about sales, customer service, and driving operational excellence, we invite you to apply and be part of our dynamic team at WUKAD.