Business Support & Office Services Partner Saudi Arabia

Join Boston Scientific as a Business Support & Office Services Partner in Saudi Arabia

Boston Scientific is a global leader in the healthcare industry, dedicated to transforming lives through innovative medical solutions. Recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, we foster a culture of diversity, innovation, and high performance. As a Business Support & Office Services Partner in Saudi Arabia, you will play a pivotal role in delivering exceptional service to our Growth Emerging Markets (GEM) organization while serving as the local representative for Office Services. This position offers a unique opportunity to contribute to critical business functions and drive operational excellence in a dynamic and supportive environment.

About the Role

This hybrid role combines Business Support and Office Services responsibilities, with an equal focus on both areas. You will serve as the primary point of contact for internal and external stakeholders, including Sales and Marketing teams, customers, healthcare professionals (HCPs), healthcare organizations (HCOs), preferred vendors, and conference organizers. Your responsibilities will encompass providing complex administrative and organizational support to business teams, coordinating international meetings and congresses, and ensuring efficient office operations that enhance employee and visitor experiences.

As a Business Support & Office Services Partner, you will operate with a high degree of accountability and autonomy, ensuring compliance with company policies, procedures, and regulatory requirements. You will report directly to the Business Support Manager, with a dotted-line reporting relationship to the Office Services Manager and Country Director, fostering collaboration and alignment with regional workplace standards.

Key Responsibilities

• Business Partnership and Stakeholder Support:
  • Act as the primary contact for local Sales and Marketing teams, customers, HCPs, HCOs, preferred vendors, and conference organizers.
  • Provide information, answer inquiries regarding established policies and procedures, and direct stakeholders to appropriate resources.
  • Deliver administrative support, including document preparation, correspondence, reporting, and coordination activities.
  • Handle confidential information with discretion and professionalism.
  • Serve as a subject matter expert in designated Business Support processes and provide guidance to GEM and EMEA teams.
• HCP and Compliance Administration:
  • Lead Internal Request Form (IRF) administration for local HCP events and activities.
  • Coordinate timely communication among all stakeholders involved in the IRF process.
  • Support cross-country and cross-divisional IRF activities as required.
  • Assist with internal and external audits related to HCP interactions, meetings, and events.
  • Ensure compliance with applicable policies, procedures, and regulatory requirements.
• Financial and Procurement Support:
  • Manage purchase requisitions and purchase orders, including vendor setup requests, quotations, budget verification, and payment terms.
  • Support preferred vendor management activities.
  • Process invoices and monitor payment status and follow-up activities.
  • Assist with spend tracking and reporting as needed.
• Office Services Management:
  • Ensure efficient office operations, including facilities management, office supplies, and equipment maintenance.
  • Coordinate office-related services, such as catering, security, and cleaning, to maintain a positive workplace environment.
  • Support the implementation of regional workplace standards and initiatives to enhance employee satisfaction and productivity.
• Event and Meeting Coordination:
  • Organize and support international meetings, congresses, and events, ensuring seamless execution and adherence to company guidelines.
  • Collaborate with internal and external stakeholders to plan and execute events that align with business objectives.

Work Model, Sponsorship, and Relocation

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model, requiring employees to be in our local office at least three days per week. Please note that Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Additionally, relocation assistance is not available for this position.

Ideal Candidate Profile

We seek a highly organized, detail-oriented, and proactive professional with a strong background in business support and office services. The ideal candidate will possess excellent communication and interpersonal skills, the ability to manage multiple priorities in a fast-paced environment, and a commitment to maintaining the highest standards of professionalism and compliance. Proficiency in Microsoft Office Suite and experience with enterprise resource planning (ERP) systems are advantageous. Fluency in English is required, and proficiency in Arabic is a plus.

If you are passionate about driving operational excellence and contributing to the success of a global healthcare leader, we encourage you to apply for this exciting opportunity.