Sales Manager

About The St. Regis Riyadh

The St. Regis Riyadh represents a transformative chapter in luxury hospitality within the Kingdom of Saudi Arabia, seamlessly blending contemporary elegance with unparalleled personalized service. Situated at VIA Riyadh, an exclusive lifestyle destination, the hotel redefines modern opulence and refined living. Guests are welcomed to an environment where sophistication meets comfort, featuring the city’s largest spa dedicated to delivering premium wellness and relaxation. The property attracts discerning travelers who seek bespoke experiences, meticulous attention to detail, and the highest standards of hospitality excellence.

Position Overview

We are seeking a dynamic and results-driven Sales Manager to join our esteemed team at The St. Regis Riyadh. This full-time, on-site role is pivotal in driving revenue growth by cultivating new business opportunities, nurturing key accounts, and fostering enduring relationships with corporate, leisure, and group clients. The ideal candidate will play a strategic role in expanding the hotel’s market presence while ensuring alignment with revenue targets and brand positioning.

Key Responsibilities

• Business Development: Prospect, qualify, and convert leads into profitable bookings by identifying and pursuing new sales opportunities across corporate, leisure, and group segments.
• Account Management: Manage a portfolio of key accounts, including negotiating competitive rates, packages, and contracts to maximize revenue and guest satisfaction.
• Strategic Collaboration: Work closely with revenue management, marketing, and operations teams to develop and implement sales strategies that enhance occupancy and event bookings.
• Proposal & Contracting: Prepare comprehensive proposals, conduct site inspections, and finalize agreements that reflect the hotel’s luxury standards and client expectations.
• Market Intelligence: Monitor industry trends, competitor activities, and market dynamics to inform pricing strategies and sales initiatives.
• Revenue Optimization: Contribute to sales forecasting, reporting, and performance analysis to ensure alignment with financial targets and operational goals.
• Guest Experience Advocacy: Ensure a seamless journey for clients from initial inquiry to post-stay follow-up, maintaining the hotel’s reputation for exceptional service.
• Industry Representation: Represent The St. Regis Riyadh at trade shows, networking events, and industry forums to strengthen brand visibility and forge strategic partnerships.
• Administrative Excellence: Maintain accurate records in sales systems, track client interactions, and ensure compliance with hotel policies and procedures.

Qualifications & Skills

• Sales Expertise: Proven track record in client relationship management, account development, and closing high-value deals within corporate, leisure, or group sales environments.
• Industry Knowledge: Experience in hospitality or luxury hotel operations, with a deep understanding of rooms division, events management, and revenue-generating departments.
• Analytical Proficiency: Ability to interpret market data, prepare sales reports, and utilize CRM or sales management tools to drive informed decision-making.
• Communication Excellence: Exceptional verbal and written communication skills in English; fluency in Arabic is a valuable asset.
• Organizational Agility: Strong time-management and multitasking abilities to handle diverse accounts, deadlines, and priorities in a fast-paced luxury environment.
• Educational Background: Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field; equivalent professional experience will also be considered.
• Personal Attributes: Self-motivated, results-oriented, and collaborative, with a passion for delivering outstanding service and contributing to the hotel’s success.

The St. Regis Riyadh offers a rewarding career opportunity within a world-class hospitality setting. If you are a driven professional with a passion for sales and a commitment to excellence, we invite you to apply and become part of our dedicated team.