Pharmacies sales supervisor

About Delta Al Riyadh Medical Company

Delta Al Riyadh Medical Company is a rapidly expanding healthcare provider with a robust presence in Riyadh, Saudi Arabia. Specializing in pharmaceutical services, the company operates an extensive network of pharmacies and medical warehouses, dedicated to delivering high-quality healthcare solutions to local communities and healthcare partners. As a dynamic organization, we foster a collaborative work environment where employees are empowered to drive growth, operational excellence, and innovation. Our commitment to expanding pharmaceutical services aligns with our vision to enhance healthcare accessibility and support the evolving needs of our partners and customers.

Role Overview

The Pharmacies Sales Supervisor plays a pivotal role in driving sales performance and operational efficiency across our pharmacy network. This full-time, hybrid position is based in Riyadh, blending on-site visits with remote work to ensure seamless coordination and leadership. The supervisor will be responsible for overseeing daily sales activities, monitoring performance against established targets, and guiding pharmacy teams to achieve revenue and customer service objectives. By developing and executing strategic sales initiatives, conducting branch visits to mentor staff, and analyzing sales reports, the supervisor will contribute directly to the company’s growth and profitability.

Key Responsibilities

• Sales Strategy and Performance Management: Develop and implement sales strategies tailored to pharmacy operations, set realistic targets, and monitor performance to ensure alignment with company goals. Analyze sales data to identify trends, opportunities, and areas for improvement, and take proactive measures to optimize results.
• Branch Coordination and Staff Development: Conduct regular visits to assigned pharmacies to provide coaching, support, and guidance to pharmacy teams. Foster a culture of accountability, professionalism, and continuous improvement by addressing challenges, reinforcing best practices, and ensuring adherence to company policies.
• Customer and Stakeholder Engagement: Build and maintain strong relationships with key customers, healthcare providers, and internal stakeholders. Collaborate with warehouses to ensure product availability, coordinate promotional activities, and enhance customer satisfaction through strategic product placement and service excellence.
• Reporting and Market Insights: Prepare and present regular reports to management, highlighting market trends, sales performance, and operational insights. Provide actionable recommendations to capitalize on opportunities and mitigate risks in the pharmaceutical market.
• Compliance and Ethical Standards: Uphold the highest standards of professionalism, integrity, and compliance with regulatory requirements. Ensure that all sales activities and pharmacy operations adhere to company policies, industry standards, and ethical guidelines.

Qualifications and Skills

To excel in this role, candidates must possess a blend of sales expertise, leadership acumen, and industry knowledge. The ideal candidate will have:

• Professional Experience: Proven track record in pharmacy or healthcare sales supervision, including managing retail branches or sales teams in a fast-paced environment.
• Sales and Analytical Skills: Strong ability to plan, set targets, and monitor sales performance. Proficiency in analyzing sales data, identifying trends, and implementing data-driven strategies to drive results.
• Relationship Management: Exceptional interpersonal and negotiation skills to build and sustain professional relationships with customers, healthcare providers, and internal stakeholders.
• Pharmacy Operations Knowledge: In-depth understanding of pharmacy operations, product categories, and basic inventory management principles to support efficient and compliant sales processes.
• Communication and Coaching: Excellent verbal and written communication skills, with the ability to effectively coach and mentor pharmacy staff to enhance performance and customer service.
• Hybrid Work Adaptability: Capacity to thrive in a hybrid work environment, managing time independently, and traveling between pharmacy locations as required to ensure seamless operations.
• Organizational and Ethical Standards: Strong organizational skills, attention to detail, and unwavering commitment to ethical and compliant sales practices.
• Educational Background: Bachelor’s degree in Pharmacy, Business, Marketing, or a related field is preferred. Relevant professional experience may be considered in lieu of formal education.
• Language Proficiency: Fluency in English is essential. Proficiency in Arabic is advantageous, given the local market context.

Join our team and play a critical role in shaping the future of pharmaceutical services in Riyadh. We offer a competitive compensation package, professional growth opportunities, and the chance to make a meaningful impact in the healthcare sector.