Associate Account Manager (Riyadh)

Join Fresha, the AI-Powered OS for Beauty, Wellness, and Self-Care

Fresha is revolutionizing the global beauty, wellness, and self-care industry with its AI-powered operating system. Connecting and powering businesses from salons and spas to fitness studios and health practices, Fresha is trusted by millions of consumers and businesses worldwide, processing over 1 billion appointments to date.

As a global company with 15 offices across North America, EMEA, and APAC, Fresha offers an all-in-one platform for businesses to manage operations seamlessly, from appointment bookings to point-of-sale, customer records, marketing, loyalty, inventory, and team management. Our consumer marketplace unlocks revenue potential for partner businesses through online bookings and automated marketing integrations with major tech brands.

Your Role as Associate Account Manager

• Build and maintain long-term relationships with our partners, driving growth and retention.
• Meet key performance indicators on monetisation, retention, and revenue growth through proactive engagement and education.
• Analyze reports and execute plans to upsell and increase monetised revenue from existing accounts.
• Ensure a strong partner experience by building meaningful relationships and administering a consistent contact strategy.

What We're Looking For

• Fluency in Arabic and English.
• Demonstrable experience in managing and driving commercial growth in large account bases, ideally in the SaaS industry.
• 1-2 years of experience as an SDR and 1-2 years as a revenue-generating account manager.
• Strong commercial motivation, adaptability, and a self-starting attitude.
• Excellent communication, planning, and problem-solving skills.
• Experience selling into SMB and a high work ethic.

At Fresha, we value passion and potential. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement.