Salesforce Sales Lead - KSA

About Horizontal Digital

At Horizontal Digital, we operate by a single, unwavering principle: excellence is defined by the quality of your worst customer experience. This belief propels our digital consultancy to transcend conventional solutions and instead craft intuitive, empathetic digital experiences—websites, applications, portals, and beyond—that address the evolving needs of Fortune 500 enterprises. By integrating strategy, data, design, and technology, we deliver solutions that redefine industry standards and set new benchmarks for success. Our commitment to excellence is underpinned by a set of core values that guide every interaction and decision:

• Lock Arms: We cultivate partnerships that amplify our impact exponentially, fostering collaboration across departments and engaging both clients and communities to achieve transformative outcomes.
• Show Hustle: Proactivity defines our approach. We anticipate opportunities, roll up our sleeves, and execute with precision to deliver exceptional results.
• Embrace Change: Whether it’s emerging technologies or evolving workplace dynamics, we embrace the unfamiliar and proactively prepare for what lies ahead.
• Elevate Empathy: Listening precedes action. We prioritize understanding diverse perspectives and uphold a culture of accountability to ensure our solutions resonate deeply with stakeholders.
• Never Settle: We challenge ourselves to move beyond easy answers, fostering an environment where bold, inspiring ideas thrive.

Opportunity Overview

We are seeking a dynamic and results-oriented Salesforce Services Sales Lead to spearhead the expansion of our Salesforce professional services business across the Kingdom of Saudi Arabia (KSA). The ideal candidate will possess deep expertise in Digital Experience Management and Content Management Platforms (DXP), a robust professional network within the KSA region, and a proven track record in enterprise B2B sales. This is a high-impact, client-facing role with a focus on identifying, nurturing, and closing Sitecore-related service opportunities. The right individual will combine technical acumen, cultural alignment, and a track record of sales success to drive revenue growth and client satisfaction in the KSA market.

Role Responsibilities

The Salesforce Services Sales Lead will be responsible for driving end-to-end sales cycles for Salesforce services, including implementation, consulting, integration, and managed services. Key responsibilities include:

• Opportunity Identification and Qualification: Proactively identify and qualify new business opportunities across high-growth sectors such as travel and tourism, hospitality, real estate, and other industries poised for digital transformation.
• Consultative Sales Approach: Engage with business stakeholders, digital leaders, CRM and CX teams, and IT executives to understand their digital strategies and how a DXP platform like Salesforce can drive business outcomes. Act as a trusted advisor to guide clients through their digital transformation journey.
• Solution Design and Proposal Development: Collaborate with internal strategy, design, engineering, and delivery teams to develop tailored solutions that address client needs, including current state assessments, future state architecture design, user experience design, integration with backend systems, CMS platform setup, technical development, testing, and DevOps.
• Stakeholder Management: Build and maintain strong relationships with key decision-makers, including procurement teams, to navigate complex sales cycles and secure deals at target margins. Demonstrate the value of Horizontal Digital’s expertise and ability to deliver results beyond the product itself.
• Negotiation and Closing: Lead negotiations with procurement teams, ensuring alignment with business objectives while maintaining profitability. Close deals that drive revenue growth and long-term client partnerships.
• Market Expansion: Leverage your network and industry knowledge to identify emerging opportunities and position Horizontal Digital as the preferred partner for Salesforce services in the KSA region.

Ideal Candidate Profile

We are looking for a candidate with the following qualifications and attributes:

• Salesforce DXP Expertise: Deep knowledge of Digital Experience Management and Content Management Platforms, with a focus on Salesforce and related technologies.
• Enterprise B2B Sales Experience: A proven track record in selling complex, high-value services to enterprise clients, with a focus on digital transformation and technology adoption.
• Regional Network: Strong professional network within the KSA region, with the ability to engage with C-level executives and key decision-makers.
• Consultative Skills: Exceptional ability to understand client needs, articulate value propositions, and align solutions with business outcomes.
• Negotiation and Closing Ability: Proven expertise in negotiating with procurement teams and closing deals at target margins while maintaining client satisfaction.
• Collaboration and Leadership: Ability to work cross-functionally with internal teams to develop and deliver winning solutions. Strong leadership skills to drive sales initiatives and mentor junior team members.
• Cultural Alignment: A passion for innovation, a commitment to excellence, and the ability to thrive in a fast-paced, dynamic environment.