Associate Director - Operational Readiness

Lead Operational Excellence at Qiddiya Investment Company

Qiddiya Investment Company is seeking a dynamic Associate Director - Operational Readiness to spearhead and coordinate all operational preparedness initiatives for our groundbreaking entertainment and cultural projects. This pivotal role ensures the smooth launch and ongoing operation of world-class facilities by focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver unparalleled guest experiences.

• Develop, implement, and refine comprehensive operational readiness plans aligned with Qiddiya's strategic objectives.
• Collaborate extensively with project teams, operations, engineering, and stakeholders to integrate operational readiness considerations throughout project execution phases.
• Conduct readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations.
• Oversee training and development initiatives to prepare staff and operational teams to meet defined performance standards.
• Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership.
• Drive continuous improvement by adopting best practices and industry standards in operational readiness.
• Champion a guest-centric approach throughout all operational readiness efforts to enhance the overall visitor experience.

Requirements:

• Bachelor's degree in Business Administration, Operations Management, Hospitality, or a related field; Master's degree preferred.
• Minimum of 7 years' experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors.