Sales Development Representative

About Us

At Sitecore, we are dedicated to revolutionising how brands connect with their audiences by delivering intelligent, personalised digital experiences that foster meaningful engagement. Our mission is to empower iconic brands—from American Express to Porsche, Starbucks, and L’Oréal—to build enduring customer relationships through seamless, scalable, and adaptive interactions. As the premier provider of agentic digital experience software, we integrate content, commerce, and data into a unified composable platform, enabling brands to craft millions of dynamic, predictive experiences daily.

Our strength lies in our people—a diverse, globally distributed team of over 25 nationalities, united by a shared passion for innovation and collaboration. At Sitecore, every experience matters, starting with how we collaborate internally to drive excellence. Our core values shape our leadership, innovation, and customer interactions, ensuring we deliver on our vision every day. As we embrace the future, we are embedding AI capabilities across our teams to enhance creativity, efficiency, and insights, transforming how we design, build, and deliver next-generation digital experiences.

About the Role

The Sales Development Representative (SDR) position at Sitecore is a pivotal role within our sales organisation, offering a robust foundation for a long-term, successful career in technology. This role is designed to equip you with the knowledge, skills, and experience necessary to thrive in the Digital Experience Marketing space while contributing to Sitecore’s growth strategy.

As an SDR, you will play a critical role in driving market awareness, identifying high-potential prospects, qualifying leads, and generating new business opportunities. This position is ideal for ambitious, results-oriented professionals who thrive in collaborative environments and are eager to make a tangible impact. You will serve as a bridge between Sitecore and its customers, leveraging your expertise to nurture relationships and advance the sales pipeline.

Key Responsibilities

• Outbound Campaign Execution: Develop and execute targeted outbound campaigns to identify new contacts, assess their needs, and secure product introductions.
• Inbound Lead Management: Effectively manage and respond to inbound leads, ensuring timely follow-ups and nurturing opportunities.
• Pipeline Collaboration: Partner closely with the sales team to build and maintain a high-quality pipeline of qualified leads.
• Prospect Engagement: Stay actively engaged with prospects, nurturing deals and providing consistent value throughout the sales cycle.
• Sitecore Advocacy: Represent Sitecore as an ambassador, sharing your passion and deep knowledge of our solutions with customers and prospects.
• Discovery and Demos: Arrange discovery calls and coordinate well-qualified product demonstrations for the Field Sales and Pre-Sales teams.

Qualifications and Skills

To excel in this role, you will need the following:

• Language Proficiency: Native-level fluency in Arabic.
• Communication Skills: Exceptional verbal and written communication abilities, with a positive and energetic demeanour. Strong listening skills and a talent for crafting compelling messaging.
• Personal Attributes: A genuinely curious mindset, self-motivation, creativity, and a results-driven approach. You should be solution-oriented, direct, and committed to achieving success.
• Cold Calling Comfort: The ability to confidently engage in cold outreach and build rapport with prospects.
• Metrics-Driven Mindset: Thrives in a performance-oriented environment with a focus on measurable outcomes.
• Industry Awareness: A keen ability to analyse industry trends and tailor messaging to resonate with target audiences.
• Career Ambition: A desire to grow a long-term career in enterprise sales, with a passion for technology and its societal impact.

Preferred Qualifications: Experience in outbound lead generation or B2B sales development, a strong passion for technology and its transformative potential, prior experience in the tech industry, or roles in sales development, telemarketing, or sales.

Equal Opportunities

Sitecore is committed to fostering an inclusive and equitable workplace. We uphold equal employment opportunities without discrimination based on race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other legally protected characteristic. We celebrate diversity and believe it is fundamental to our success as a global organisation.