Facilities Services Manager

Join Our Team as a Facilities Services Manager in Riyadh, Saudi Arabia

We are seeking a highly skilled and experienced Facilities Services Manager to lead our Hard Services operations within a premier Facilities Management organization based in Riyadh, Saudi Arabia. In this pivotal role, you will be responsible for overseeing Mechanical, Electrical, and Plumbing (MEP) maintenance services, managing technical teams, and ensuring the delivery of exceptional service quality, compliance, and operational excellence. If you are a results-driven professional with a strong background in facilities management and a passion for driving operational efficiency, we invite you to apply for this exciting opportunity.

Key Responsibilities

The Facilities Services Manager will play a critical role in the following areas:

• Leadership of Hard Services Operations: Oversee all Hard Services functions, including Mechanical, Electrical, and Plumbing (MEP) maintenance, to ensure seamless and efficient service delivery.
• Site Mobilization and Technical Assessments: Lead site mobilization activities by conducting comprehensive technical assessments, site surveys, and developing detailed mobilization plans to ensure successful project initiation.
• Development and Implementation of SOPs: Design, implement, and continuously refine Standard Operating Procedures (SOPs) and maintenance strategies to enhance operational efficiency and service quality.
• Maintenance Program Management: Manage preventive, corrective, and reactive maintenance programs to maximize asset performance, minimize downtime, and extend the lifespan of critical infrastructure.
• Project Handover and Snag Management: Oversee project handover processes, including Snag Management and Defects Liability Period (DLP) closeout, to ensure all deliverables meet contractual and quality standards.
• Compliance and KPI Management: Ensure strict adherence to contractual Key Performance Indicators (KPIs), Service Level Agreements (SLAs), health and safety regulations, and industry best practices through regular audits, inspections, and compliance reviews.
• Technical Reporting and Performance Analysis: Prepare detailed technical reports, maintenance performance evaluations, and operational improvement plans to support data-driven decision-making and continuous enhancement.
• Team Leadership and Resource Management: Lead, mentor, and develop technical teams while optimizing resource allocation and workforce productivity to meet operational demands.
• Stakeholder Engagement: Build and maintain strong, collaborative relationships with clients, consultants, subcontractors, and key stakeholders to foster trust and ensure alignment with project objectives.
• Continuous Improvement Initiatives: Drive innovation and efficiency by identifying opportunities for process improvements, cost savings, and service enhancements to elevate customer satisfaction and operational excellence.

Requirements

To excel in this role, candidates must meet the following qualifications and experience:

• Educational Background: A Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a closely related engineering discipline from a recognized institution.
• Professional Experience: A minimum of 10 years of progressive experience in Facilities Management, with a strong focus on managing large-scale commercial, residential, healthcare, hospitality, or mixed-use developments.
• Technical Expertise: Demonstrated expertise in Hard Services Operations and MEP maintenance, including hands-on experience with site surveys, technical due diligence, and mobilization planning.
• Project Handover Proficiency: In-depth knowledge of Snag Management, Defects Liability Period (DLP) processes, and project handover methodologies to ensure seamless transitions and client satisfaction.
• Operational Excellence: Proven ability to develop, implement, and review Standard Operating Procedures (SOPs) to standardize processes and improve service delivery.
• Compliance and Reporting: Strong background in mobilization, service delivery, preventive and corrective maintenance, KPI and SLA management, compliance audits, and technical reporting.
• Leadership and Soft Skills: Exceptional leadership qualities, problem-solving abilities, and strong communication skills to effectively manage teams and engage with stakeholders at all levels.
• Regional Experience: Prior experience working in the GCC region is highly preferred, with a significant advantage for candidates with direct experience in Saudi Arabia.

If you are a motivated professional seeking a challenging and rewarding role in a dynamic industry, we encourage you to apply and become a key contributor to our success in Riyadh, Saudi Arabia.