Lead Engineer- Field Services

Position Overview

We are seeking a highly skilled and experienced Lead Engineer- Field Services to oversee and execute service, maintenance, and repair operations for our clients' installed equipment and systems. This critical role ensures the reliability, efficiency, and longevity of our products through comprehensive on-site technical support, preventive and corrective maintenance, and engineering oversight. The Lead Engineer will operate within a structured operational framework, adhering to established procedures, safety protocols, and quality standards while delivering exceptional technical solutions in diverse field environments.

Key Responsibilities

The Lead Engineer- Field Services will be responsible for the following core duties and responsibilities:

• Technical Leadership and Execution: Conduct on-site technical assessments, repairs, and maintenance activities for installed fleets, including runtime extensions, inspections, and critical repairs. Oversee the construction, commissioning, and refurbishment of new and existing equipment, ensuring compliance with engineering standards and operational requirements.
• Advanced Engineering Tasks: Perform specialized engineering tasks such as on-site machining, non-destructive testing (NDT), blade repairs, winding, critical welding, and generator diagnostics. Make informed engineering decisions within defined parameters to optimize equipment performance and reliability.
• Problem-Solving and Troubleshooting: Diagnose complex technical issues using established methodologies and procedures. Collaborate with cross-functional teams to resolve challenges, escalating to senior leadership when necessary to address issues beyond predefined parameters or scope.
• Customer Relationship Management: Serve as the primary technical liaison between GE Vernova and clients, fostering strong, trust-based relationships. Communicate technical information clearly and effectively, ensuring customer understanding and satisfaction while addressing inquiries and concerns promptly.
• Quality Assurance and Compliance: Uphold the highest standards of work quality, adhering to operational guidelines, safety protocols, and regulatory requirements. Conduct thorough inspections and documentation to verify compliance with industry standards and internal policies.
• Team Collaboration and Mentorship: Support the development of junior engineers and field technicians by providing guidance, training, and technical expertise. Foster a collaborative work environment that encourages knowledge sharing and continuous improvement.
• Operational Oversight: Manage field service logistics, including resource allocation, scheduling, and coordination with internal and external stakeholders to ensure timely and efficient service delivery.

Qualifications and Skills

To excel in this role, candidates must meet the following qualifications and possess the following attributes:

• Education and Experience: A Bachelor’s degree in Engineering or a related technical field from an accredited university is required. Equivalent experience, such as a combination of education and hands-on technical training, may be considered in lieu of a degree. A minimum of [X] years of relevant field service or engineering experience is preferred.
• Technical Proficiency: Demonstrated expertise in field service engineering, including hands-on experience with equipment diagnostics, repairs, and maintenance. Familiarity with industry-specific tools, software, and safety protocols is essential.
• Communication and Leadership: Exceptional verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders. Strong interpersonal skills and leadership qualities to inspire and guide teams in high-pressure environments.
• Problem-Solving Abilities: Proven ability to analyze complex technical issues, develop innovative solutions, and implement corrective actions efficiently. A proactive and resourceful approach to overcoming challenges is critical.
• Independence and Adaptability: Capable of working autonomously with minimal supervision while adapting to dynamic field conditions and evolving project requirements. A self-motivated and results-driven mindset is essential.
• Compliance and Safety: Commitment to adhering to all safety regulations, environmental standards, and operational guidelines to ensure a secure and compliant work environment.

Work Environment and Travel

The Lead Engineer- Field Services will operate in a fast-paced, customer-facing environment, often requiring travel to client sites, industrial facilities, or remote locations. The role demands physical stamina, flexibility, and the ability to work in varying weather conditions and challenging environments. While relocation assistance is not provided, the position offers opportunities for professional growth, technical advancement, and the chance to contribute to critical infrastructure projects worldwide.