Lead Engineer- Field Services

Position Overview

We are seeking a highly skilled and experienced Lead Engineer- Field Services to oversee and execute critical service and maintenance operations on-site at customer locations. This role is pivotal in ensuring the optimal performance, reliability, and longevity of sold or existing products through comprehensive maintenance, repair, and overhaul activities. The Lead Engineer will manage a range of preventive and corrective maintenance services, oversee maintenance facilities, and provide expert field engineering support. This position demands a meticulous approach to quality, adherence to operational frameworks, and the ability to make informed engineering decisions while collaborating closely with customers and internal teams.

Key Responsibilities

• On-Site Technical Leadership: Provide expert engineering oversight for all field-based service activities, including runtime extensions, repairs, and inspection-related services for installed fleets. This encompasses hands-on tasks such as on-site machining, non-destructive testing (NDT), blade repair, winding, critical welding, and generator diagnostics.
• Project Oversight: Monitor the construction and commissioning of new and existing equipment at customer sites, ensuring compliance with technical specifications and operational standards. This includes verifying the integrity of installations and performing critical checks to validate system readiness.
• Engineering Decision-Making: Independently evaluate technical challenges and make informed decisions within defined parameters. Consult with senior leadership when addressing issues that fall outside established guidelines or require escalation.
• Collaboration and Communication: Serve as the primary technical liaison between customers and GE Vernova, fostering strong relationships through clear, concise, and professional communication. Translate complex technical information into actionable insights for stakeholders and ensure mutual understanding of project objectives and constraints.
• Problem-Solving and Innovation: Apply established procedures to resolve operational issues efficiently. Develop creative solutions to enhance service delivery, improve equipment performance, and mitigate potential risks. Leverage specialized technical knowledge to support broader engineering initiatives and cross-functional teams.
• Quality Assurance: Uphold the highest standards of workmanship and technical excellence. Conduct thorough inspections, validate repair processes, and ensure that all deliverables meet or exceed industry and company benchmarks.
• Team Leadership and Mentorship: Mentor junior engineers and technical staff, fostering a culture of continuous learning and professional growth. Share expertise to enhance the capabilities of the field services team and contribute to the development of best practices.

Qualifications and Skills

To excel in this role, candidates must possess the following qualifications and attributes:

• Education: A Bachelor’s degree in Engineering (or equivalent) from an accredited university or technical college. Alternatively, a high school diploma supplemented by substantial relevant experience may be considered.
• Experience: Proven track record in field service engineering, with a focus on maintenance, repair, and overhaul of complex industrial equipment. Experience in power generation, heavy machinery, or related industries is highly desirable.
• Technical Proficiency: In-depth knowledge of engineering principles, diagnostic techniques, and repair methodologies. Familiarity with tools such as NDT, machining, welding, and electrical systems is essential.
• Soft Skills: Exceptional verbal and written communication skills, with the ability to articulate technical concepts to non-technical audiences. Strong interpersonal skills, leadership qualities, and the capacity to work independently in dynamic environments.
• Problem-Solving: Analytical mindset with a proven ability to troubleshoot issues, identify root causes, and implement effective solutions. A proactive approach to addressing challenges and optimizing processes.
• Compliance and Safety: Commitment to adhering to operational frameworks, safety protocols, and regulatory standards. Ability to navigate complex technical and logistical challenges while maintaining a focus on safety and quality.

Work Environment and Expectations

The Lead Engineer- Field Services will operate within a structured operational framework, following established guidelines and procedures to achieve defined outcomes. This role requires adaptability to varying work environments, including customer sites, field offices, and maintenance facilities. The position involves a mix of hands-on technical work, project management, and stakeholder engagement, with a strong emphasis on delivering measurable results. Candidates should be prepared to travel as needed to support on-site service activities and meet project deadlines.

This position offers a unique opportunity to contribute to the success of GE Vernova by ensuring the reliability and performance of critical infrastructure. The ideal candidate will thrive in a fast-paced, collaborative environment while demonstrating a commitment to excellence, innovation, and customer satisfaction.