FASHION SALES

About IKH FASHION HOUSE SA

IKH FASHION HOUSE SA stands at the forefront of contemporary fashion retail, delivering an unparalleled shopping experience through a carefully curated selection of apparel and accessories. Committed to excellence, the company serves a diverse clientele by blending stylish, high-quality products with exceptional in-store service. IKH FASHION HOUSE SA fosters a dynamic and professional environment where style, innovation, and customer satisfaction are paramount. The organization values proactive team members who contribute fresh ideas to elevate the brand’s presence and drive sustainable growth. With a focus on collaboration and professional development, the company provides a platform for individuals passionate about fashion to build rewarding careers in retail.

Role Overview

We are seeking a motivated and fashion-forward professional to join our team as a Fashion Sales Associate in Riyadh. In this full-time, on-site position, you will play a pivotal role in enhancing the customer experience by providing personalized styling guidance and driving sales excellence. Your responsibilities will include engaging with customers to understand their preferences, presenting merchandise in an appealing manner, and assisting them in creating cohesive looks that align with the brand’s aesthetic. The role demands a keen eye for detail, a passion for fashion, and the ability to deliver outstanding service while meeting sales targets.

Key Responsibilities

• Customer Engagement: Welcome and assist customers with a professional and friendly demeanor, actively listening to their needs and preferences to provide tailored product recommendations.
• Product Presentation: Showcase merchandise effectively by maintaining visually appealing displays and ensuring products are easily accessible and well-organized.
• Sales Execution: Process transactions accurately and efficiently, while identifying opportunities to upsell and cross-sell to maximize revenue.
• Store Maintenance: Keep the sales floor tidy, restock merchandise as needed, and ensure the store environment reflects the brand’s standards of quality and style.
• Customer Relationship Building: Foster long-term connections with customers by providing exceptional service, addressing inquiries, and following up on purchases to encourage repeat business.
• Team Collaboration: Work closely with colleagues to achieve store objectives, participate in team meetings, and contribute to a positive and productive work environment.
• Training and Development: Engage in product training sessions to stay updated on the latest fashion trends and brand offerings, and support the onboarding of new team members as needed.
• Performance Tracking: Monitor sales performance, provide feedback on customer trends to management, and contribute to the development of strategies that enhance store profitability and customer satisfaction.

Qualifications and Skills

To excel in this role, candidates must meet the following requirements:

• Experience: Minimum of 4 years in fashion retail, with a proven track record in sales and customer service.
• Communication: Exceptional verbal and written communication skills, enabling effective interaction with customers and colleagues from diverse backgrounds.
• Customer Service: A strong commitment to delivering a welcoming, attentive, and professional in-store experience that exceeds customer expectations.
• Sales Acumen: Proven ability to identify customer needs, recommend suitable products, and consistently meet or exceed sales targets.
• Fashion Knowledge: A deep understanding of current fashion trends, styling techniques, and the ability to create coordinated outfits for a wide range of customers.
• Flexibility: Willingness to work flexible retail hours, including weekends, holidays, and peak shopping periods, to support store operations.
• Education: High school diploma or equivalent is required; additional qualifications in fashion, business, or retail management are advantageous.
• Additional Assets: Prior experience in a customer-facing role, familiarity with point-of-sale systems, and a passion for fashion retail are highly desirable.