Senior QA/QC Manager

Position Overview

As a Senior QA/QC Manager, you will play a pivotal role in shaping and executing the quality assurance and quality control strategies for our organization. You will be responsible for developing, implementing, and overseeing robust QA/QC policies, procedures, and regulatory compliance to ensure that all projects meet the highest standards of quality, safety, and customer satisfaction. Your leadership will drive continuous improvement in processes, enhance operational efficiency, and align quality objectives with corporate and international management system (IMS) standards. This role requires a strategic thinker with a strong background in quality management, exceptional supervisory skills, and a proven track record in the Gulf Cooperation Council (GCC) region.

Key Responsibilities

• Strategic Leadership and Policy Development: Lead the QA/QC department by establishing and implementing comprehensive strategies, policies, and procedures that ensure adherence to regulatory requirements, project-specific guidelines, and corporate quality standards. Your initiatives will guarantee the delivery of high-quality services and products while fostering customer satisfaction and operational excellence.
• Project Quality Planning and Execution:
  • Develop, maintain, and update project-specific QA/QC plans to align with project quality requirements and corporate objectives.
  • Establish clear project quality objectives in accordance with IMS corporate standards, ensuring alignment with broader organizational goals.
  • Prepare and finalize the project QA/QC plan within 30 days of contract commencement and secure approval from the consultant to ensure timely implementation.
  • Monitor and review all technical submittals, including material submittals and method statements, to verify compliance with project quality requirements and client expectations.
• Stakeholder Collaboration and Communication:
  • Serve as the primary liaison between the project owner, consultant, project management team, and other stakeholders to ensure seamless coordination and alignment of quality requirements.
  • Attend and actively participate in all relevant meetings to address quality concerns, provide updates, and facilitate decision-making processes.
  • Arrange and oversee all project quality requirements, ensuring that they are communicated effectively to all parties involved.
• Supplier and Subcontractor Management:
  • Develop and implement a robust control system for evaluating, monitoring, and managing suppliers and subcontractors to ensure compliance with quality standards.
  • Conduct regular site audits to assess performance, identify gaps, and implement corrective actions to maintain high-quality standards across all operations.
• Continuous Improvement and Compliance:
  • Review and amend quality objectives as necessary to meet evolving client requirements and corporate QMS objectives, ensuring alignment within 30 days of project initiation.
  • Supervise all amendments to the QA/QC plan, track revisions, and document changes to ensure transparency and accountability. Distribute updated plans to all concerned parties promptly.
  • Conduct quarterly reviews of the QA/QC plan or as needed to assess its effectiveness and implement improvements to drive operational excellence.
  • Monitor the submittal status of QA/QC reports, ensuring timely submission and adherence to corporate and project-specific quality objectives.

Qualifications and Experience

To excel in this role, you must possess:

• A minimum of 15 years of progressive experience in quality assurance and quality control, with at least 5 years in a supervisory or managerial capacity.
• Demonstrated experience working in the GCC region, with a deep understanding of regional regulatory frameworks, industry standards, and best practices.
• Strong leadership skills with the ability to mentor and guide cross-functional teams to achieve quality objectives.
• Excellent analytical, problem-solving, and decision-making abilities to address quality-related challenges effectively.
• Proficiency in developing and implementing QA/QC plans, conducting audits, and ensuring compliance with international and corporate standards.
• Exceptional communication and interpersonal skills to collaborate with stakeholders at all levels and foster a culture of quality and continuous improvement.