Meeting & Events executive
الوصف الوظيفي
About Accor
Join Accor, a global leader in responsible hospitality, where passion drives every experience. With a portfolio of over 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations spanning 110 countries, Accor is committed to redefining the hospitality industry through innovation and sustainability. Each brand within our diverse ecosystem offers a unique identity while sharing a unified mission: to challenge conventions and deliver exceptional guest experiences. As a Heartist®, you will become part of a dynamic team where your contributions are valued, and your growth is nurtured. Whether you seek to expand your skills within your current role, explore new hospitality avenues, or advance your career across international destinations, Accor provides the platform to achieve your ambitions. Enjoy industry-specific benefits, recognition for your dedication, and the opportunity to create meaningful, lasting impressions for guests, colleagues, and the planet.
Your Role as a Meeting & Events Executive
As a Meeting & Events Executive at Accor, you will play a pivotal role in orchestrating seamless and memorable experiences for our clients. Your responsibilities will span the entire lifecycle of an event, from initial inquiry to final handover, ensuring every detail is meticulously planned and executed. You will serve as the primary point of contact for clients, building strong relationships that foster repeat business and long-term partnerships.
Key Responsibilities
- Client Engagement and Proposal Management: Handle incoming inquiries, craft compelling proposals, and convert leads into confirmed bookings. Your ability to understand client needs and tailor solutions will be instrumental in driving sales and client satisfaction.
- Event Planning and Coordination: Plan and organize events with precision, ensuring all logistical aspects are addressed. Collaborate closely with the operations team to facilitate a smooth handover and execution of events, guaranteeing a flawless experience for attendees.
- Relationship Building: Cultivate and maintain strong relationships with clients, understanding their requirements and anticipating their needs. Your proactive approach will help identify opportunities for repeat business and upselling additional services.
- Site Management and Show Rounds: Conduct site visits and lead show rounds to showcase Accor’s venues and facilities. Your expertise will help clients visualize their events and make informed decisions.
- Operational Support: Utilize Opera Cloud to update event details and prepare weekly function sheets, ensuring all stakeholders are aligned and informed. Work collaboratively with cross-functional teams, including sales, operations, and catering, to deliver cohesive and high-quality event experiences.
- Upselling and Sales Support: Identify opportunities to enhance client value by proposing additional services or upgrades. Support the wider sales team in achieving revenue targets and expanding Accor’s market presence.
Ideal Candidate Profile
We are seeking a detail-oriented and customer-focused individual with a passion for event management and hospitality. The ideal candidate will possess excellent communication skills, a proactive mindset, and the ability to multitask in a fast-paced environment. Prior experience in event planning, sales, or a related field within the hospitality industry is highly desirable. A strong commitment to delivering exceptional service and creating memorable experiences will set you apart in this role.
Why Join Accor?
At Accor, we believe that hospitality is a work of heart. By joining our team, you will become part of a global community dedicated to making a positive impact through meaningful experiences. Enjoy a supportive work environment, opportunities for professional growth, and a comprehensive benefits package tailored to your role. Whether you are looking to advance your career or contribute to a purpose-driven organization, Accor offers the resources and recognition you need to thrive.
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