F&B Service Expert (Dry)

Position Overview

As a F&B Service Expert (Dry) at Marriott International, Inc., you will play a pivotal role in delivering exceptional food and beverage service experiences to our esteemed guests in Riyadh. This position is designed for professionals who specialize in non-alcoholic beverage service, ensuring seamless and sophisticated guest interactions while upholding the highest standards of hospitality. Your expertise will contribute directly to the reputation of Marriott International as a leader in luxury and personalized service.

Key Responsibilities

• Guest-Centric Service: Provide outstanding non-alcoholic beverage service, including coffee, tea, juices, and specialty drinks, with a focus on guest satisfaction and personalized attention.
• Menu Knowledge & Recommendations: Demonstrate in-depth knowledge of beverage menus, seasonal offerings, and pairing suggestions to enhance the dining experience and meet guest preferences.
• Operational Excellence: Ensure adherence to Marriott’s service standards, including presentation, timing, and presentation of beverages, while maintaining a clean and organized service station.
• Team Collaboration: Work closely with the F&B team, including chefs, servers, and managers, to coordinate service delivery and address guest requests efficiently.
• Upselling & Revenue Management: Identify opportunities to promote premium or specialty beverages, contributing to revenue growth and guest satisfaction.
• Compliance & Safety: Follow all hygiene, safety, and Marriott’s brand standards to ensure a secure and welcoming environment for guests and staff.
• Training & Development: Participate in ongoing training programs to stay updated on beverage trends, service techniques, and Marriott’s evolving standards.

Qualifications & Skills

• Experience: Minimum of 2 years in food and beverage service, with a focus on non-alcoholic beverages, preferably in a luxury or high-volume hospitality setting.
• Knowledge: Familiarity with beverage preparation techniques, equipment operation, and industry trends in non-alcoholic beverages.
• Customer Service: Exceptional interpersonal skills with the ability to engage guests, anticipate needs, and resolve inquiries professionally.
• Language Proficiency: Fluency in English; additional languages, particularly Arabic, are highly desirable.
• Physical Requirements: Ability to stand for extended periods, lift up to 20 lbs, and work in a fast-paced environment with flexibility in scheduling, including evenings, weekends, and holidays.
• Certifications: Valid food safety certification (e.g., HACCP, ServSafe) is a plus.

Why Join Marriott International?

Marriott International is a global leader in hospitality, committed to creating memorable experiences for guests worldwide. As part of our team, you will benefit from:

• Career Growth: Access to world-class training programs, mentorship opportunities, and pathways for advancement within a renowned organization.
• Competitive Benefits: Comprehensive health and wellness programs, retirement plans, and employee discounts on travel and dining.
• Cultural Diversity: A collaborative and inclusive work environment that celebrates diverse perspectives and fosters innovation.
• Impactful Work: The opportunity to contribute to a brand synonymous with luxury, quality, and guest satisfaction.

Location & Work Environment

This role is based in Riyadh, a dynamic city known for its rich culture and rapid growth. You will be part of a high-performing team within one of Marriott’s premium properties, where excellence in service is the cornerstone of our operations. The position offers a blend of professional challenge and personal fulfillment in a vibrant setting.