Product Specialist

Join Our Team as a Product Specialist – Diabetes Educator in Riyadh

Jamjoom Medical Industries Co. Ltd., a leading innovator in medical technology and diabetes care solutions, is seeking a dedicated and passionate Product Specialist – Diabetes Educator to join our dynamic team in Riyadh, Saudi Arabia. This full-time position offers a unique opportunity to make a meaningful impact in the field of diabetes management by promoting our advanced insulin pump product line, educating healthcare professionals and patients, and driving sales growth in your assigned territory. If you are a healthcare professional with a strong background in diabetes education and a passion for improving patient outcomes, we invite you to apply and become a key contributor to our mission of enhancing diabetes care in Saudi Arabia.

About the Role

As a Product Specialist at Jamjoom Medical Industries, you will play a pivotal role in educating and supporting healthcare providers, patients, and caregivers on the benefits and proper use of our insulin pump systems. Your responsibilities will encompass a wide range of activities, including conducting professional product demonstrations, providing comprehensive training on insulin pump therapy, and offering ongoing support to ensure optimal patient outcomes. You will serve as a trusted resource for healthcare professionals, including endocrinologists, diabetes educators, and clinical nutritionists, while also contributing to the achievement of sales targets through strategic account management and relationship building.

Key Responsibilities

• Product Promotion and Education: Conduct professional demonstrations and educational sessions on insulin pump therapy for healthcare professionals and patients, highlighting the features, benefits, and safety protocols of our products.
• Patient Support and Training: Provide hands-on training and guidance to patients during the initiation of insulin pump therapy, ensuring they are comfortable with device operation, troubleshooting, and maintenance. Offer ongoing follow-up support to address any concerns or questions.
• Relationship Management: Build and maintain strong, collaborative relationships with diabetes clinics, endocrinologists, diabetes educators, and other key stakeholders in the healthcare community to foster trust and drive product adoption.
• Sales and Business Development: Manage assigned accounts, identify business opportunities, and work closely with the sales team to achieve and exceed sales targets. Follow up on customer inquiries, orders, and collections to ensure a seamless customer experience.
• Market Insights and Feedback: Maintain accurate records of customer interactions, gather market feedback, and provide insights to the product development and marketing teams to support continuous improvement and innovation.
• Administrative and Operational Support: Ensure all documentation, reporting, and administrative tasks are completed in a timely and accurate manner, adhering to company policies and regulatory standards.

Requirements

• Educational Background: Bachelor’s degree in Nursing, Clinical Nutrition, Health Education, or a related healthcare field from a recognized institution.
• Professional Experience: Minimum of 1–3 years of relevant experience as a Diabetes Educator, with a strong understanding of diabetes management and insulin pump therapy.
• Technical and Soft Skills: Excellent communication, presentation, and patient education skills, with the ability to convey complex information in a clear and engaging manner. Proficiency in Microsoft Office applications is required.
• Personal Attributes: Self-motivated, highly organized, and results-driven with a strong commitment to achieving sales and customer service goals. Ability to work independently and manage multiple priorities in a fast-paced environment.
• Language Proficiency: Fluency in both Arabic and English is essential to effectively engage with healthcare professionals and patients across diverse settings.
• Mobility and Travel: Valid Saudi driving license and access to a personal vehicle are required, as the role involves regular travel within the assigned territory to meet with clients and attend professional events.

If you are a proactive and compassionate healthcare professional looking to advance your career while making a tangible difference in the lives of diabetes patients, we encourage you to apply for this exciting opportunity. Join Jamjoom Medical Industries and be part of a team dedicated to transforming diabetes care through innovation, education, and excellence.