Systems and Database Operations Manager

Job Summary

The Systems and Database Operations Manager is responsible for overseeing the daily activities, maintenance, and security of ZATCA's IT systems and databases. This role ensures the delivery of IT services that align with business operational requirements and best practices.

Responsibilities

• Implement and achieve ZATCA's strategy and Systems and Database Operations objectives.
• Participate in annual budgeting and manage operations within budget.
• Provide support for daily system and database activities and oversee periodical health checks.
• Supervise data backup, archiving, and security processes to minimize data loss risks.
• Monitor and enhance the security of enterprise information systems.
• Oversee software, hardware, and operating system installations, configurations, and upgrades.
• Troubleshoot and provide technical support for systems and database issues.
• Evaluate change requests and assess their impact on IT strategy and enterprise architecture.
• Analyze performance reports and recommend improvement actions.
• Participate in recruitment, guide direct reports, and provide on-the-job training.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent (required).
• Master’s degree in Information Technology Management, Computer Science, Business Administration, or equivalent (preferred).
• 7 years of relevant experience, with 2 years at a managerial level (preferred).
• Proficient or advanced competencies in Collaboration and Communication, IT Operations Management, IT Compliance, Database Design and Operations, Information Systems Knowledge, Infrastructure Management, Strategic Thinking, Results Orientation, and Customer Focus.