Mgr-Sales I

Job Overview

We are seeking a dynamic and results-driven Manager of Sales I to join our esteemed team at Le Méridien in Makkah, Saudi Arabia. This pivotal role is responsible for driving sales growth, cultivating long-term customer relationships, and ensuring the timely and accurate execution of business opportunities. The ideal candidate will play a key leadership role in sales operations, aligning strategies with market trends to maximize revenue while delivering exceptional customer service. If you are a strategic thinker with a passion for sales and a commitment to excellence, we invite you to apply and contribute to our mission of redefining luxury hospitality.

Key Responsibilities

• Sales Strategy and Execution: Proactively identify and pursue sales opportunities to meet and exceed personal and team revenue targets. Collaborate with off-property sales channels to ensure coordinated efforts that avoid duplication and enhance market penetration.
• Relationship Management: Develop and nurture strong relationships with existing and prospective clients through strategic sales calls, networking events, FAM trips, trade shows, and community engagement. Manage key internal and external stakeholders to foster trust and drive business growth.
• Market Analysis and Revenue Optimization: Conduct thorough market research to understand industry trends, competitor strengths and weaknesses, and economic factors. Leverage this insight to position our offerings competitively and secure high-value business opportunities.
• Customer-Centric Sales Approach: Gain deep insights into the needs and expectations of our target customers, tailoring solutions to address their business challenges and deliver superior value. Ensure seamless handover to the Event Management team for flawless execution of booked business.
• Operational Support: Participate in sales calls, assist in proposal generation, draft contracts, and manage customer correspondence to streamline the sales process. Maintain high standards of professionalism and attention to detail in all interactions.
• Customer Service Excellence: Champion the company’s service and relationship strategy by delivering exceptional experiences that drive customer loyalty. Actively seek guest feedback to identify opportunities for improvement and ensure alignment with service standards.
• Leadership and Collaboration: Work closely with the sales team to achieve collective goals, providing mentorship and support to junior team members. Set a positive example in guest relations and uphold the brand’s commitment to service excellence.

Qualifications and Experience

To excel in this role, candidates must meet the following criteria:

• Education: A 2-year associate degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, along with a minimum of 3 years of relevant sales or marketing experience.
  OR
  A 4-year bachelor’s degree in a related discipline, combined with at least 1 year of professional sales or marketing experience.
• Professional Skills: Demonstrated ability to build and maintain client relationships, strong negotiation and communication skills, and a results-oriented mindset. Proficiency in market analysis and revenue management is highly desirable.
• Personal Attributes: A customer-focused approach, adaptability to changing market conditions, and a passion for delivering exceptional service. Fluency in English is required; additional language skills are a plus.

Work Environment and Culture

This position is based at our prestigious Le Méridien property in Makkah, offering a vibrant and culturally rich work environment. We foster a culture of inclusivity, where diversity is celebrated, and every associate is empowered to contribute their unique perspectives. Marriott International is committed to equal employment opportunity and prohibits discrimination based on race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Join us at Le Méridien, where we inspire a culture of glamorous travel and savoring life’s finest moments. Our guests are discerning, creative, and seek authentic, chic, and memorable experiences. As a Manager of Sales I, you will play a pivotal role in curating these experiences and ensuring our property remains a preferred destination for global travelers.