Medical Receptionist

Position Overview

Our esteemed medical group based in Ishbiliyah, Riyadh, Kingdom of Saudi Arabia, is actively seeking a dedicated and proactive Medical Receptionist to join our dynamic team. This is an excellent opportunity for a motivated individual with a passion for healthcare administration to contribute to a state-of-the-art facility while enjoying a competitive salary package, comprehensive benefits, and professional growth prospects.

Key Responsibilities

The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a seamless and welcoming experience. Core responsibilities include:

• Patient and Visitor Engagement: Greet and assist patients and visitors in person, via phone, or through digital channels, addressing inquiries with professionalism and empathy.
• Appointment Management: Efficiently schedule, reschedule, and manage patient appointments to optimize clinic workflow and minimize wait times.
• Coordination with Providers: Collaborate closely with healthcare providers to ensure smooth patient flow and maintain operational efficiency.
• Insurance and Billing Support: Handle health insurance approvals, eligibility verifications, and billing processes with accuracy and attention to detail.
• Record Maintenance: Manage and update electronic health records, patient databases, and billing systems to ensure compliance and data integrity.
• Pressure Management: Demonstrate resilience and adaptability in fast-paced environments, maintaining composure during high-volume periods.

Qualifications and Skills

To excel in this role, candidates must meet the following criteria:

• Education: A high school diploma or equivalent qualification is required; additional certifications in medical administration are advantageous.
• Experience: Minimum of two years of relevant experience in a hospital, medical center, or polyclinic setting, with a proven track record in front desk operations.
• Technical Proficiency: Strong computer skills, including familiarity with medical billing software, electronic health records (EHR), and standard office applications.
• Language Skills: Fluency in both Arabic and English, with excellent verbal and written communication abilities to interact effectively with diverse stakeholders.
• Insurance Knowledge: Prior experience in health insurance approvals and eligibility verification is highly desirable.

Compensation and Benefits

We offer a highly competitive compensation package, including:

• A base salary ranging from SAR 4,000 to SAR 4,500 per month, commensurate with experience.
• Comprehensive medical insurance coverage for the employee and eligible dependents.
• A transportation allowance to facilitate daily commutes.
• Access to ongoing training programs and career advancement opportunities within a stable and supportive organization.
• The opportunity to work within a cutting-edge healthcare facility alongside a collaborative and dedicated team.

Work Schedule

This position requires availability for one of the following shifts:

• Morning Shift: 8:00 AM – 4:00 PM
• Evening Shift: 4:00 PM – 12:00 Midnight

How to Apply

Interested candidates are invited to submit their updated CV to [email protected]. Ensure your application highlights your relevant experience and qualifications to be considered for this rewarding opportunity.